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Sr. Manager, Customer Service (AMLN-02300)
| Details |
Country: USA
Location: CA San Diego
Total applied: 43
Job Type: Employee
Job Status: Full Time
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Sr. Manager, Customer Service (AMLN-02300)
Amylin Pharmaceuticals is committed to improving the lives of people with diabetes and other metabolic diseases through the discovery, development, and commercialization of innovative, cost-effective medicines. Our rapid growth has created the following outstanding opportunity in San Diego, CA:
Sr. Manager, Customer Service
(AMLN-02300)
You will include manage customer service programs, as well as oversee our call center, reimbursement hotline, patient assistance program and other product support activities.
Other duties include:
? Management of Call Center activities for medical information, product support and patient education
? Management of the Patient Assistance Program and Reimbursement Hotline
? Develop and implement programs relating to improving call center and reimbursement hotline operations
Requirements:7-10 years of experience in the pharmaceutical industry preferred, with a strong Customer Service and Call Center background 4-year college degree in business or related degreeStrong analytical and computer skills required. Excellent interpersonal and writing skills necessary.
Amylin offers competitive compensation, benefits and stock options. Amylin maintains a drug and alcohol free workplace and all offers of employment are contingent upon satisfactory completion of a pre-employment drug and alcohol test. Please apply online at: http://careers.amylin.com AA/EEO Employer.
Amylin
Pharmaceuticals
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Customer Service and Call Center 
