Associate Account Manager - Houston Independent School District

Job Description: About Us: Riverside Publishing Company offers a wide range of highly regarded educational, cognitive and developmental assessment products. Among Riverside’s flagship products are the Iowa Tests, the Gates-MacGinitie Reading Tests, the Edusoft Assessment Management System, Assess2Know, and the Woodcock-Johnson III. As a charter member of the Association of Test Publishers, Riverside serves both the K–12 educational markets and the clinical assessment market with print, CD-ROM and online assessment tools. Riverside Publishing Company was established as a wholly owned subsidiary of Houghton Mifflin in 1979.  Our offices are headquartered in Itasca, IL, a Northwest suburb of Chicago.  Overall Responisbility:This position will provide support, training and implementation service to the Houston Independent School District to assist them in making excellent data driven decisions using a proven technology platform and other Riverside product offerings. As the Associate Account Manager your primary focus is to convert our customers into enthusiastic users so they’ll continue to utilize our services.  This position is a dedicated Associate Account Manager to Houston Independent School District to support their use of the Edusoft Assessment Management System. You will be the primary point of contact for the customer, maintaining and building the client relationship.  You will become an extension of their team working with teachers, principals, and administrators to help them improve their students’ learning and meet their educational needs. Primary Accountabilities:-  Deliver all planning and training sessions on time and with quality, with a primary focus on distance learning techniques-  Manage and deliver implementation for the Houston Independent School District including the launch of the technology platform, set up of the district in the system, identification of key contacts, scheduling of planning and training, issue resolution, and ongoing consulting-  Ensure we hit group goals and work closely with team members to achieve them, such as renewals, training goals, and identification of expansion/up sell opportunities -  Provide ongoing customer experience and perspective to the Account Management team -  Work with Senior Account Management to set personal performance goals, which are aligned to company, departmental, and regional goals-  Other duties as assigned

Job Requirements:
Skills/Competencies Required:Travel up to 75% - Primarily within HoustonStrong presentation skills; detailed orientedProficient with educational technology; MS Office SuiteExperience/Education:Required:  BA/BS; 5-7 years of teaching experience; Corporate training experience; Account management experience; Experience with data interpretation in educational environment. Preferred:  MA/MS; Project management experience with school districts; Experience implementing school reform initiatives; Experience utilizing adult learning theories in training situations; Proficiency in MS Project and Visio.

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