KPIT Senior Trainer/Instructional Designer

This position provides quality training and educational services for all levels of Kaiser Permanente clinicians and staff who use computer tools in their daily work.
In this role, you will research, design, and produce appropriate written instructor and student materials; provide computer classroom instruction for a variety of software products; act as a change agent and catalyst of enthusiasm to create positive energy in students, co-workers, and peers.
You will assess target audiences learning needs in support of organizational strategy, core processes, and identified competencies; identify knowledge & skill gaps and develop training plans to close the gaps.
You will also conduct post instruction outcome evaluations measuring effectiveness of training programs at Kirkpatricks Level I, II, III.
The position provides coordination of regional computer training activities by understanding patient care processes across departments and disciplines, maintaining open communication channels among various staff and management, and establish collaborative working relationships with the requestor and the target audience.
As a Sr Trainer lead the training portion of regional projects by actively participating on project teams; provide project status reporting and create and manage the training timeline and deliverables to ensure positive training outcomes and on time implementation.

Please note that this position will require occasional go-live support for new users on weekends and/or evenings.


JOB REQUIREMENTS
Knowledge & Skills:
-Excellent interpersonal skills.
-Demonstrated excellent oral and written communication skills.
-Ability to communicate with others in a warm and helpful manner while simultaneously building credibility, trust, and rapport.
-Ability to act as a facilitator in a classroom setting as well as on cross-functional teams.
-Demonstrated leadership capabilities.
-Knowledge and ability to apply adult learning theory and principles in a computer training environment.
-Exceptional instructional and technical writing skills.
-Demonstrated ability to use desktop publishing software to develop professional quality instructor and student materials.
-Thorough understanding of the instructional design and development process.

Required Experience:
-Minimum ten years experience in a corporate or healthcare training environment providing classroom and one-on-one instruction.
-Minimum five years experience developing professional quality instructor and student materials (samples required).

Preferred Experience:
-Experience training a clinical information system, e.g., EpicCare or MedicaLogic.
-Clinical or healthcare experience.

Required Education:
Bachelors degree (Masters Preferred) in education, instructional design, related field, or an equivalent combination of education and experience.

This position consistently supports compliance and the Principles of Responsibility (Kaiser Permanentes Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state and local laws and regulations, accreditation and licensure requirements (if applicable), and Kaiser Permanentes policies and procedures.
Kaiser Permanente is proud to be an equal opportunity/affirmative action employer.