Learning Relationship Manager - Fortune 100 Company

Learning Relationship Manager

 

The Learning Relationship Manager is the key interface between Learning and Development and the Individual Client Services organization of TIAA CREF. 


Position and Accountabilities:Partner with executive and line management to oversee the delivery of learning and development support
Develop close working relationships with Individual Client Services to understand customer goals and requirements and provide input to the business planning process Work closely with senior area management to identify specific learning and development needs for the business to ensure the measurable improvement of performance Partner with the ICS management team to develop and implement an annual training and development plan to effectively prioritize goals and schedule training; develop and implement programs aligned with area objectives including product, development and management training programs Develop, analyze and report on the measurement of performance improvement that is in direct support of the customer's goals as outlined in the area scorecard Effectively work with the Content Learning Managers to contract resources in support of the development and delivery of a training solution Partner with HR Relationship Manager to conduct the HR process including talent identification, performance management, and succession planning

 

Requirements:

 5 + years experience in Learning and Development, preferably in a leadership role Demonstrated consulting and relationship building skills Strong communication and presentation skills one on one, with small and large groups Experience in a similar role supporting a large geographically disbursed client within a large financial services company a plus

jlarson@tiaa-cref.org