Sales Training Manager

HP is a leading global provider of products, technologies, solutions and services to consumers and business. The company's offerings span IT infrastructure, personal computing and access devices, global services, and imaging and printing. Our $4 billion annual R&D investment fuels the invention of products, solutions and new technologies so we can better serve customers and enter new markets. We invent, engineer and deliver technology solutions that drive business value, create social value and improve the lives of our customers.

business environment

hp invents. We make ideas happen. And we make great products. Our locations are state-of-the-art, cutting edge and all over the world.

job description

Manage liaison relationships and development programs necessary to make the Sales Force ready to sell or act in a pre-sale capacity.
Assess capabilities needed to sell, and manage appropriate training and development solutions to enable the Sales Force to achieve its business objectives.
Provide educational expertise to put in place programs enabling Sales Forces to meet sales expectations.
Manage/provide educational consultation to the field, ensuring consistency with Wordforce Development strategies.
Provide ongoing support of training and development programs and operations to ensure timely and efficient delivery.
Using instructional methods for adult learning, delivers course curriculum and facilitates learning for call and web center agents.
Directly supervises class attendees and coordinates transition from classroom to department.
Provides performance feedback through informal communications, formal classroom progress reports, and deficiency management.
Supports and communicates departmental and organizational quality standards, processes and procedures, and policies.
Duties include designing and delivering training programs to meet current and future training needs for field sales force and sales management. Will assume the lead in designing and delivering training to meet those needs.
Works with Human Resources, Marketing and other internal departments as well as consultants to present program materials for sales force training, POA Meetings and other initiatives.
Will participate in selection and development of field trainers. Assists in recruiting and selection of sales representatives.
Conducts field visits to determine effectiveness of training programs.

your profile

University degree in a business related discipline or equivalent work experience.
Prior consulting experience required, preferably in a Learning & Development role
Ability to create an inclusive environment recognizing cultural nuances to configure meaningful business outcomes and learning solutions
Comfortable with a variety of meaningful data analysis techniques to perform forecasting, scheduling and consumption reporting activities
Active network within and outside the organization to deliver business value, new ideas
Excellent facilitation skills
Demonstrated ability and prior experience working in a virtual business environment
Working knowledge and use of business software applications (Word, Excel, PowerPoint, Outlook, Project, etc). Ability and willingness to learn specific applications as required.
Ongoing learning in adult education principles & techniques an asset