Audio Visual Systems Technician

Primary Role:

 

Audio Visual System Technician report directly to the Engineer. Responsibilities include, but are not limited to, performing installation, startup and closeout of all jobs, assisting Engineer in design, and other tasks as assigned by the Engineer.

 

Responsibilities:

 

Responsible for providing assembly, installation, and service/repair support to customers.

 

Accountability:

 

The AV Systems Technician will be accountable to the Engineer. Secondary accountability will be to the Regional Director, other management team members, employees and customers of the company.

 

Qualifications:

 2 years or more of previous employment in a technical position with an AV integration firm, preferably with installation and service related responsibilities Hold technical certifications from at least one major AV equipment manufacturer, such as Crestron, Extron, Clear One, AMX or similar firms Possess an Associates level college degree in a technology related field (may substitute four more years of AV work experience in lieu of a college degree) CTS, CTS-I, NICET, EST or a comparable certification is preferred Excellent Troubleshooting Skills to the Component Level Proven Track Record in Providing Superior Customer Service A clean driving record and valid driver?s license.

 

Travel:

 

Some travel required.

 

Additional Skills and Abilities:

 Excellent written and verbal communication skills. Able to install basic AV and IT related infrastructure ( cabling, connectors, rack assembly) Able to install, operate and service most AV equipment and systems Able to read and comprehend AV system drawings, specifications and technical manualsAble to configure AV equipment such as media control systems (AMX/Crestron/Extron), matrix mixers and switchers, codecs (Tandberg/Polycom) Ability to operate machinery, use power tools (hammer drills, reciprocating saws, etc.), lift heavy loads up to 50 lbs., work at heights using ladders and scaffolding Be familiar with all types of computer video display formats and configurations Interact with clients in a professional, customer service orientated manner Be available to work outside of regularly scheduled hours on occasion  Must be responsible, self-motivated, self-starter, personable and well-organized. Superior customer service skills to deal with both internal and external customers. Ability to manage multiple tasks simultaneously. Strong interpersonal skills; ability to work with diverse groups. Proficiency in the use of personal computers including such programs as MS Word, Excel, Access, PowerPoint and Outlook. Ability to demonstrate planning, organizing and implementing skills which allow the successful completion of a project by a specific due date. Must be able to effectively handle stressful situations.

 

Physical, Mental and Environmental Requirements: 

 Employee is required to stand, walk, climb, sit and use hands and fingers. Some light lifting of objects is required. Reaching, grasping and carrying activities also required. The noise level in the work environment is usually moderate. Although most work is performed inside, occasional outside activities are subject to seasonal temperature fluctuations.

 

Visit us online at  www.aceav.com

 

AN EQUAL OPPORTUNITY EMPLOYER