Field Service Engineer

Join us at the forefront of scientific discovery! At Bio-Rad Laboratories, you will participate in exciting new developments at the cutting-edge of science and technology. Our teams of dedicated professionals work together in an entrepreneurial atmosphere, providing a broad range of innovative tools and services to the clinical diagnostics and life science research markets. Bio-Rad was founded more than 40 years ago, and we are recognized as a world leader in science and research. Visit us at www.bio-rad.com

With a secure financial foundation and a wealth of opportunity to maximize growth, Bio-Rad's success is based on its ability to recruit and retain highly qualified and motivated people in all areas of the company. Bio-Rad is looking for people who are excited about what they are doing, have high standards of quality and integrity, want to grow to the limits of their abilities, and are committed to improvement of the human condition. We recruit talented individuals and foster an environment where they can thrive professionally and make important contributions to human health.

To begin a career within Bio-Rad's U.S. Sales and Service Division, submit a resume for consideration. We are looking for team-oriented individuals for the following exciting opportunity:

Field Service Engineer
Milwaukee, WI

Position Responsibilities:

Troubleshoots, tests, and repairs new and existing diagnostics instrumentation

Performs preventable maintenance on installed equipment

Responds to customer inquiries by phone an provide onsite technical support

Provides customer training as necessary

Maintains spare parts inventory

Completes field service reports within 24 hours of call completion; maintains leased vehicle within established guidelines; shows good judgment in keeping expenses within guidelines; completes weekly expense reports

Position Requirements Preferred applicants will possess the following:

AA/AS degree in electronics or equivalent
3+ years of transferable electromechanical/electronics experience
Previous field service experience
Excellent verbal and written communication skills
Excellent customer service and support skills
Ability to build professional interpersonal relationships
Ability to produce results while working with multiple projects under tight deadlines
Extensive travel is required

Reporting Relationship:
Position reports to the Regional Service Manager

Compensation:

We reward our employees with an industry competitive salary commensurate with experience. A leased vehicle is included with the Field Service Engineer position.
Bio-Rad also offers a wide variety of benefits, services and programs designed to make it easier and more convenient for employees to manage the sometimes difficult task of juggling work and everyday life.