Biomedical Online Engineer

CITY: Madison STATE: Wisconsin COUNTRY: USA Essential Functions (Responsibilities):
-Set up and troubleshoot Network issues with customers including: DICOM, RIS, PACS, MUDB, and Remote Connectivity using a VNC client
-Provide Bone Mineral Density service customers with Network and Phone support.
-Troubleshoot and/or fix equipment issues
-Working with local service teams to minimize equipment downtime and drive world class customer satisfaction.
-Identify opportunities to improve overall Service Delivery processes, remote tools, and support capabilities.
-Provide feedback to Engineering to address ongoing quality issues.
-Support and lead BMD Service business initiatives.


Qualifications/Requirements:
-BSEE, BSEET, BA, BS in Computer Science or equivalent, coupled with related experience in PACS, or AA with 6 years of related experience.
-Network installation, maintenance and design experience
-Network system operations and associated equipment familiarity
-Experience with Information Systems integration
-Experience with Microsoft Access Databases
-Experience with Clinical and Radiology Systems products and related workflow
-Strong inter-personal and communication skills
-Highly motivated team player with demonstrated leadership skills
-Willingness to travel, including overnight stays when required
-Urgency and problem ownership skills


Desired:
-Proficient knowledge of GE Lunar products.
-Demonstrated negotiation, sales and network problem solving skills
-Familiarity with product development and release processes
-Experience working with relational databases including Sybase and Oracle

General:
GE Healthcare provides transformational medical technologies that are shaping a new age of patient care. GE Healthcare's expertise in medical imaging and information technologies, medical diagnostics, patient monitoring and life support systems, disease research, drug discovery, and biopharmaceutical manufacturing technologies is helping physicians detect disease earlier and to tailor personalized treatments for patients. GE Healthcare offers a broad range of products and services that are improving productivity in healthcare and enhancing patient care by enabling healthcare providers to better diagnose and treat cancer, heart disease, neurological diseases, and other conditions. Headquartered in the United Kingdom, GE Healthcare is a $15 billion unit of General Electric Company (NYSE: GE). Worldwide, GE Healthcare employs more than 43,000 people committed to serving healthcare


We offer a competitive salary, outstanding benefits package and the professional advantages of an environment that supports your development and recognizes your achievements. We are an Equal Opportunity Employer.