Field Engineer- X-Ray

CITY: Tampa STATE: Florida COUNTRY: USA Essential Functions (Responsibilities):
Build your career and experience the advantages that come with working for the "World's Most Admired Company" (Fortune Magazine) offering significant opportunities for growth and career advancement!In this role, the Field Engineer will be responsible for meeting the daily service repair needs of the X-Ray Diagnostic Imaging equipment and driving customer satisfaction through Service Excellence.
Responsibilities include:
* Completing Preventative Maintenance on designated equipment
* Managing repair parts cycle times
* Performing Functional Management Inspections
* Maintaining customer service logs and internal service records
* Maintain daily communications with customers to ensure resolution and proper follow-up, leading to customer satisfaction
* Maintaining tools and test equipment properly and ensuring they are calibrated
* Meeting Health and Human Services and Environment Health and Safety requirements
* Managing vendors service delivery processes in compliance with GE Healthcare policies
* Utilizing the escalation process to resolve customer service delivery issues and conducting root cause analysis that will lead to effective problem solving
* Participating in sales opportunities such as contract renewals and assist with promoting and implementing revenue programs
* Working as a member of the local team to provide efficient service delivery to all accounts with assigned area

Qualifications/Requirements:
* Bachelor's degree, Electrical Engineering, Electrical Engineering Technology, equivalent military education or Associates Degree with 6 years experience servicing electronic equipment, or a High School Diploma/GED and 12+ years experience servicing electronic equipment.
* One or more years of experience in bio-med, technical repair or related technical field
* You must be willing to submit to a background investigation, including for example, verification of your past employment, criminal history and educational background.
* Willingness to travel 25% within your specified geographic region
* Willingness to take a drug test
* You must be presently authorized to accept permanent employment in the United States
* You must be willing to work out of an office located Tampa, Florida
* Must have a valid driver's license
* To the extent you are applying for a position that requires you to operate a GE owned/leased, privately owned/leased or rental vehicle for company business, you must be willing to submit to a check of your driving record

Desired:
* Excellent analytical and communication skills with the ability to communicate complex technical issues in an easy to understand manner
* Experience interfacing with both internal team members and external customers as part of a solution based service process
* Experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment in the Healthcare Industry
* Experience troubleshooting and responding to customer concerns
* Exceptional interpersonal skills
* Change agent and process oriented

General:
GE Healthcare provides transformational medical technologies that are shaping a new age of patient care. GE Healthcare's expertise in medical imaging and information technologies, medical diagnostics, patient monitoring and life support systems, disease research, drug discovery, and biopharmaceutical manufacturing technologies is helping physicians detect disease earlier and to tailor personalized treatments for patients. GE Healthcare offers a broad range of products and services that are improving productivity in healthcare and enhancing patient care by enabling healthcare providers to better diagnose and treat cancer, heart disease, neurological diseases, and other conditions. Headquartered in the United Kingdom, GE Healthcare is a $15 billion unit of General Electric Company (NYSE: GE). Worldwide, GE Healthcare employs more than 43,000 people committed to serving healthcare professionals and their patients in more than 100 countries. Field Engineers are required to complete all Quality and EHS assigned training. These trainings are tracked and monitored to assure that all of Field Service is compliant with Quality Regulations and EHS Requirements


We offer a competitive salary, outstanding benefits package and the professional advantages of an environment that supports your development and recognizes your achievements. We are an Equal Opportunity Employer.