Calls unanswered at benefit centres hit by computer flaws
One million calls from jobless people seeking their first benefit payment have gone unanswered because of teething problems with a computerised call centre system, accord...
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Pensioner jail terms create pressure for council tax action
Pensioners are serving sentences in prison in an attempt to urge the government to reform the council tax. The Reverend Alfred Ridley, 71, has already begun a 28-day sent...
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Fraudsters show how to beat chip and pin
Chip-and-pin technology, the latest weapon against credit card crime, will not reduce fraud and could make it easier, a criminologist argues today.
Reliance on a persona...
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Inside view
Local authorities haven't always been quick to take up the gauntlet of e-payments. For a long time, we have made our way individually, working out unique solutions in iso...
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Don't be afraid of throwing down the gauntlet to banks
Last month I wrote in Jobs & Money about the late payment charges made by most credit card companies. These typically involve the levying of around £25 on the ac...
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Now the taxman's after your pay-out
Thousands of victims of financial mis-selling will be forced to pay tax on their compensation payments, it was revealed this week.
In a stark warning, the Inland Revenu...
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OFT targets credit card penalties
Should you be obliged to pay a penalty of £20 or more for being just a few days late in settling your monthly credit card bill?
Legally, the grounds for pursuing s...
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Put the tab on my mobile
In what looks like the first major blurring between telecommunications companies, credit card networks and banks, a conglomerate of mobile networks is launching a system ...
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The cheque's not in the post
Around 10,000 businesses go to the wall in the UK each year because of late payment of debts, with an estimated £7bn in overdue bills owed to small firms at any one ...
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Council tax: How a million pensioners are paying too much
Pensioner groups this week accused the government of failing to publicise council tax benefits that could save more than a million retired people hundreds of pounds on th...
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Environmental Services 
