Administrative Manager

Department Description:



 
Brief Description:
The Admin Manager is a member of the Branch Office Management Team and is primarily responsible for the onsite supervision of the office and ensuring that all sales activities are appropriately and effectively supervised.
The incumbent works with the Office Management Team and the Centralized Business Review Unit (?CBRU?) to ensure that business is conducted within guidelines set by the firm and is compliant with the regulatory framework applicable to the office.
The incumbent works with Regional Management and the Branch Office Management Team to develop and implement strategic plans for the office. Job Responsibilities:


1. Manage all compliance, legal and regulatory functions in the office.
? Ensure business is compliant with ML policies and procedures and local regulations. Implement and update the office on policies and procedures as required.
? Conduct annual compliance and know your customer (KYC)/money laundering meetings and training including the review of the Compliance Outline with new hires. Periodically update the office on sales practices and compliance concerns.
? Review EARS, OIQ submissions and maintain the office?s quarterly and annual attestations and OMT Delegation Memo. 
? Support Compliance, Corporate Audit and local regulatory visitations and coordinate the resolution of control issues.
? Review, manage and coordinate with the Office and OGC on client complaints, internal arbitration cases and compliance issues.
? Identify/ Implement best practices and reinforce sales supervision standards to maintain the compliance profile of the office.

2. Supervise FA and client activity with emphasis on client account due diligence and suitability.
? Manage new account approvals and due diligence including conducting client interviews where required.
? Ensure adequate awareness and compliance with anti-money laundering requirements by all staff in the office.
? Work with the CBRU on the investigation and resolution of issues highlighted on daily, weekly, monthly control/compliance reports.
? Manage the monthly account activity process in conjunction with the CBRU and performs client contact as required for all account types.
? Approve non-sales related correspondences and review incoming and outgoing mail and fax correspondences
? Monitor and process Alternate Mail Delivery (?AMD?)/ Hold All Mail (?HAM?) services.
? Approve orders that require prior managerial approval before placement/execution.
? Execute approvals and functions as defined in the Decision Authority Matrix.

3. Manage and monitor the Process Risk Structure of the office
? Oversee and maintain the office?s risk control self-assessments on a regular basis. Ensure that action plans are accomplished and updated on the Operational Risk Management (self assessment) system on a timely basis
? Ensure that key issues and significant items are addressed and escalated to Regional Management.
? Coordinate and ensure that the office?s Business Continuity Plan (?BCP?) plans are in place and maintained in accordance with ML Policy.

4. Participate in and promote the integration of the firm and office business initiatives.

5.Succession Planning and Training of team members, where applicable.  Qualifications:

Series: 66, 66, 9, 7, 10,


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