Cincinnati Office Manager

SUMMARY

We are seeking someone with the leadership, organizational and accounting skills to take charge of daily operations at one of our offices in the retail tax preparation division. This position combines a love of numbers with people skills, and provides an opportunity to professionally grow with an aggressive company that supports an entrepreneurial spirit and is a leader in its field.

 

The Office Manager position is a diverse, challenging, and hands-on opportunity where you will perform a variety of supervisory and clerical/accounting functions.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

 Manages retail tax operations and supervises approximately two to four full-time/part-time employees;Develop the strategies and plans to achieve sales results through business analysis, action planning, effective communication and consistent accountability;Network, recruit, assess and hire qualified candidates;Review/reconcile daily budget to ensure integrity and accuracy of information on a daily basis;Able, on a consistent basis, to function in a fast-paced environment, under substantial time pressure, and to perform under the demands set by the company;Ensures sales data is recorded and posted to accounting system and is given to District Director of Operations daily;Identify and report all sales related problems to District Director of Operations or corporate headquarters daily;Prepare and review returns while acting as an advisor to Instant Tax Service clients as needed;Develop relationships with clients and staff while managing all aspects of the retail store and complying with all rules, regulations, policies and procedures set forth in the employee handbook. 

QUALIFICATIONS & EXPERIENCE

 Ability to work independently in a fast paced environment to manage personnel, plan projects and meet target deadlines;Desire to learn about the tax preparation industry and services provided by Instant Tax Service;Demonstrates excellent written and oral communication skills and the ability to interact with all levels of management;Versatile team player with a positive "can do" and "get it done" attitude and is willing to do whatever-it-takes in order to make sure the job is done right;Strong problem solving and analytical skills;Exceptional organizational skills and ability to focus on details;Computer literate and proficient with Microsoft? Windows & Office (Excel, Word, Outlook, etc.);Strong self image that can deal with forceful personalities and communicate with people of all types;High School Diploma or equivalent - Associate Degree in Business or related field preferred;Minimum of two years experience in customer service, bookkeeping, office, tax preparation, retail sales experience, or call center is preferred.