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Collections
| Details |
Country: USA
Location: NV Las Vegas
Total applied: 42
Relevant Work Experience: 1+ to 2 Years
Career Level: Experienced (Non-Manager)
Education Level: High School or equivalent
Job Type: Employee
Job Status: Full Time
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Collections
Wachovia Corporation (NYSE:WB) is one of the nation?s largest diversified financial services companies, providing 13.4 million household and business relationships with a broad range of banking, asset management, wealth management and corporate and investment banking products and services. Wachovia has retail and commercial banking operations in 16 states with 3,109 offices from Connecticut to Florida and west to Texas and California. Two core businesses operate under the Wachovia Securities brand name: retail brokerage in 49 states and in Latin America, and corporate and investment banking in selected industries nationwide. Globally, Wachovia serves clients through more than 40 international offices. Online banking is available at wachovia.com; online brokerage products and services at wachoviasec.com, and investment products and services at evergreeninvestments.com. Wachovia had assets of $553.6 billion, market capitalization of $86.0 billion and stockholders? equity of $48.9 billion at June 30, 2006.
The proposed merger with Golden West Financial Corporation (NYSE: GDW), parent of World Savings Bank, is expected to close in the fourth quarter of 2006, pending shareholder and regulatory approval. With this proposed merger, Wachovia would strengthen its position in California, Texas, Florida, New Jersey and New York, and enter attractive metropolitan areas in five additional states: Arizona, Colorado, Illinois, Kansas and Nevada. The combined company would serve banking customers through 3,400 offices in 21 states and Washington, D.C. In addition, Wachovia would gain mortgage lending operations under the World Savings Bank name in 39 states.
Requirements:
In this position, you will be responsible for collecting on auto loans five to 50 days past due and have daily interaction with the supervisory and management team to collect on delinquent accounts, prevent charge offs and maintain good customer relations with borrowers. You will also review delinquent accounts and determine the actions required; obtain promise-to-pay from borrowers; comply with collection practices to include Right to Privacy Act; communicate the with Collections Manager regularly regarding collection/delinquency tends, accounts in queue and problem accounts; and maintain up-to-date documentation online for all accounts. In addition, you will perform skip tracing to locate customers and collateral, maintain acceptable levels of call volumes and Promise-to-Pays (PTPs) and field chase accounts as needed.
In this position, you will be responsible for collecting on auto loans five to 50 days past due and have daily interaction with the supervisory and management team to collect on delinquent accounts, prevent charge offs and maintain good customer relations with borrowers. You will also review delinquent accounts and determine the actions required; obtain promise-to-pay from borrowers; comply with collection practices to include Right to Privacy Act; communicate the with Collections Manager regularly regarding collection/delinquency tends, accounts in queue and problem accounts; and maintain up-to-date documentation online for all accounts. In addition, you will perform skip tracing to locate customers and collateral, maintain acceptable levels of call volumes and Promise-to-Pays (PTPs) and field chase accounts as needed.
A high school diploma or equivalent certificate is required. One or more years? collections experience and/or customer service experience are preferred with knowledge of collections system, tools and practices. You must be computer literate with strong problem solving, communication and negotiation skills. Hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. three days a week and noon to 9:00 p.m. two days a week. You also must be available to work two Saturdays per month and any necessary overtime.
Wachovia recognizes and values the diversity of its employees, customers and business partners. EOE,M/F/D/V
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