Director, Credit and Collections

Cardiac Science Corporation (NASDAQ: CSCX) (formerly Quinton Cardiology, Inc.) is a global leader in developing, manufacturing and marketing diagnostic and therapeutic cardiology products and services that protect hearts and save lives with the Burdick?, Powerheart? and Quinton? product lines. For more information, visit the Cardiac Science website at www.cardiacscience.com.

 

We currently have an opportunity for a Director, Credit and Collections. The Director, Credit and Collections will lead the department in continuous improvement and development opportunities including the automation of collection activities. This position will work closely with sales management and sales staff and the customer service department to provide an integrated approach to exceeding our customer?s expectations. The Director, Credit and Collections position will have responsibility for developing; documenting, and implementing new credit policies and procedures for all credit initiatives and creating the infrastructure for the credit operations area and staff accordingly and should have a working knowledge of revenue recognition issues related to credit worthiness.

 

ESSENTIAL JOB FUNCTIONS:

 

Credit:

? Administer and enforce credit policy and procedures.

? Approve the extension of credit to customers in accordance with established company policy and terms.

? Personally handle credit beyond subordinates' authority, major accounts requiring individual attention, marginal accounts, problem accounts, special credit arrangements, and deviations from standards.

Collections:

? Interacts daily with the collection staff to resolve issues

? Work directly with the customer service department to integrate billing issues and adjustments.

? Plan and maintain a program for the systematic follow up and collection of receivables

? Review regularly the status of collections to assure that accounts receivable are in reasonably sound condition.

? Select and manage the relationships of third-party collection agencies.

? Attain established DSO and aging targets, including bad debt as a percentage of sales.

Cash application:

? Review daily postings to ensure correct application.

? Develop metrics to monitor cash applications and unapplied cash.

Process improvement/Sarbanes-Oxley compliance:

? Drive process improvements and innovation to improve workflow, reduce delinquencies and improve customer satisfaction

? Work with senior management in the development and implementation of systems and strategies to be employed.

? Conduct analysis on the impact of existing account policies and procedures.

? Make recommendations and advise management on the strategy redesign.

? Assess and evaluate internal control environment and develop creative and practical solutions to address issues identified in the credit and collections department.

? Supervise the testing of controls in compliance with Sarbanes-Oxley and ensures that process documentation is complete and accurate.

? Confer with in-house systems specialists and financial analysts to improve computer systems as they relate to credit processes. 

Management/reporting:

? Manage the department?s team members including staffing, performance evaluations, and career development.

? Appraise the results of staff; takes or recommends remedial action as required.

? Complete and review department reporting and measurements on a weekly, monthly and quarterly basis

? Prepare and submit periodic operating reports to immediate superior on the status of receivables

? Produce company wide status reports on the performance of the portfolio.

? Coordinate major data collection and analysis efforts with the appropriate departments.

 

Qualifications:

 

Experience Requirements:

? Minimum 8-10 years experience in the Collections and Credit profession.

? Bachelors Degree required.

? Solid experience managing, motivating and inspiring staff.

? Prior experience working in a multi location/multi national environment within a corporate setting.
Prior process design and improvement involvement.

? International credit/collections experience

 

Skills Required:

? Proven knowledge and expertise in the management of data on multiple hardware processing platforms.

? Excellent communication and interpersonal skills are required.

? Ability to work well with minimal direction.

? Extensive project management skills are required.

? Demonstrated problem solving, decision making skills, and leadership skills.

? Knowledge of Collection Laws and requirements

? Knowledge of cash application systems

? Strong organizational skills with ability to multi-task and prioritize in an environment with frequent interruptions.

? Advanced Excel, Word and PowerPoint skills required

? Familiarity with legal and other issues associated with the sales/collections process, including letters of credit, etc.

 

Cardiac Science Corporation offers a competitive salary and benefits package.  Please apply on-line at http://jobs-cardiacscience.icims.com or fax your resume, in confidence, to: Cardiac Science Corporation, Attn: Human Resources, 3303 Monte Villa Parkway, Bothell, WA 98021; fax (425) 402-2015. An Equal Opportunity Employer.