Home Loan Expr Retail Sls Offc

Job Description: The primary responsibility of the Residential Lending Retail Sales Officer is to promote sales of Mortgage and Home Equity loans in the Branch environment. Other responsibilities include outside business development and personal production.
DUTIES/RESPONSIBILITIES:

Providing ongoing training to 10-12 retail bank branches in all facets of residential lending to include mortgage and home equity products. Training efforts will focus on sales, business development, product, process & regulatory compliance.

Functioning as the primary liaison between assigned branches and management in the Home Equity and Mortgage Divisions.

Developing community banking relationships in conjunction with Branch Managers and District Executives to sell complete banking packages.

Developing and effectively managing a personal production pipeline.

Effectively communicating goals and results by reporting to all stakeholders on a weekly, monthly, and quarterly basis.

Handling elevation process and managing customer expectations as necessary.

Relationship Management to include 28 hours per week in branches, 4 hours per week administrative/meetings, and 8 hours per week on business development/personal production.

Leveraging new methods of business development opportunities and technology enhancements to support bank residential lending production.

Developing and promoting activities to attract new channels of potential business referral.

Establishing and maintaining procedural & process knowledge standards.

Exceeding Area Branch budgeted goals.

Other duties as assigned by management.
REQUIREMENTS

Four-year college degree in Business, Finance or related field.

A minimum of 5 to 7 years progressive functional and management level experience in secured real estate lending.

Extensive knowledge of the following functional areas including: originating, processing, and underwriting.

Extensive knowledge of Direct Sales Management and Telesales Management.

Excellent teaching and coaching skills.

Ability to work independently.

Excellent organizational skills.

Excellent written and verbal communication skills.

Excellent credit and lending skills.

Excellent communication and dispute resolution skills.

Ability to analyze complex problems and situations and determine viable solutions.

Strong analytical background.
Chevy Chase Bank is an Equal Employment Opportunity Employer and maintains a Drug-Free Work Environment. M/F/D/V.

Searchable Keywords: Home Loan Expr Retail Sls Offc / gj-mo

Expected Travel Time: About 25%