Investor Reporting Analyst II

Job Description:
Summary: Report and remit to Investors and Trustees on multiple loan portfolios as well as reconcile and maintain custodial accounts.

Essential Duties and Responsibilities: include the following. Other duties may be assigned.
* Report and remit to Investors on private portfolios and REMIC securities within contract timelines.
* Provide monthly collection and trial balance reports to Trustees and Investors for loan portfolios NCM services on their behalf.
* Correspond monthly remittances to the Trustees and Investors for payment and payoff collections processed on the servicing system.
* Reconcile custodial accounts used in collecting payments through the servicing system.
* Prepare and file bank reconciliations for both principal & interest and tax & insurance custodial accounts monthly.
* Research and clear account reconciling items to ensure compliance with investor and USAP guidelines.
* Provide ad-hoc reporting to both internal customers and external customers (Investors).

* Interact with Investors, Trustees, Accounting, Foreclosure & REO, Service Release, Collections & Bankruptcy, Secondary Marketing and Compliance departments.

* Assist in identifying reporting and remitting problems as well as formulating reasonable solutions and the steps necessary to implement improved procedures.

* Assist junior staff level associates with contract interpretations, trust reporting issues and corporate accounting issues.

* Assist junior level associates with data sources and proper application to current business functions

Competency:

To perform the job successfully, an individual should demonstrate the following competencies:

* Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.

* Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

* Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget.

* Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

* Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.

* Oral Communication - Listens and gets clarification; Responds well to questions; Able to express ideas in a clear and concise manner.

* Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Presents numerical data accurately; Able to read and interpret written information.

* Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently, Plans for additional resources; Sets goals and objectives; Develops realistic action plans.

* Initiative - Seeks increased responsibilities; Looks for and takes advantage of opportunities for increased responsibility; Asks for and offers help when needed.

Education and/or Experience:
Bachelor Degree or equivalent and three plus years Investor Reporting experience. Must have knowledge of loan servicing and accounting procedures and systems.

Computer Skills:
To perform this job successfully, an individual must be proficient in MS Office products including Word and Excel. Knowledge of MortgageServ is a plus.

Fair Lending Responsibilities:
Associates should exercise consistency, equal treatment and fairness during the performance of their jobs. Each Associate will be held accountable for his or her Fair Lending responsibilities. In the event that Fair Lending deficiencies are observed or noted in the Associate's job performance, that Associate will receive counseling and/or adequate training in an order to correct the deficiency. If the deficiency continues, the Associate may be subject to more severe action including employment termination.

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