MFCS Technical Specialist

  Overview   The Mutual Fund Transfer Team handles multiple types of "in kind' transfers between Schwab and other firms.  The majority of workload involves Mutual Fund ACAT transfers both in and out of Schwab.  The team utilizes NSCC feeds to ensure proper settlement of the assets, reviews account types to ensure proper placement of funds, facilitates the movement of shares at the fund companies for exception items, balances collateral transactions, and negotiates transactions with other brokerage firms.  The team also processes Non-ACAT transfers leaving Schwab.  For these the team reviews client requests, facilitates account set ups and movement of shares with mutual fund companies, and contacts clients regarding exceptions.  Included in this process is the handling of Charitable Gift requests which require the ability to quickly prioritize workload and to remain focused and accurate in a fast paced environment.


 


Description


 


AMCS is looking for a candidate with excellent communications skills as a significant portion of our work is involved in over the phone negotiations with other brokerage firms, Mutual fund companies, and clients.  The ability to articulate ideas quickly and clearly is essential.  The ideal candidate will be able to balance troubleshooting production issues and suggesting more efficient work flow models with the ability to process repetitive data entry with maintained focus. Requires the ability to thoughtfully contribute to and be a driving force in projects, and be familiar with project methodology.


 


Requirements


 


The successful candidate will have 2+ years of experience in the brokerage and/or Mutual Fund industry, be familiar with the ACAT process, and/or NSCC data feeds.  Applicant should be prepared to demonstrate experience with identifying and implementing technical solutions for process improvement.  Furthermore she/he will have good interpersonal and communication skills, in particular the ability to articulate complex technical issues both verbally and in writing.  Knowledge of Schwab systems would be a plus.


 


Key factors for success in this role


 


1.  Strong technical knowledge (understanding of the mutual fund ACAT transfer process and NSCC data feeds preferred.  An understanding of the Mutual Fund industry a must)


2.  Strong analytical and problem solving skills (ability to troubleshoot production issues and suggest more efficient work flow models).


3.  Strong communication skills (ability to prioritize and escalate issues appropriately and articulate concerns and ideas clearly).

Education: BA/BS