Manager - Global Custody Operations

Description:
The position is responsible for an in-depth knowledge of all functions and activities conducted by the business unit in support of our Clients. In addition, the position requires reporting, analysis, and documentation as well as implementing process improvements to enhance operational efficiencies.

The candidate will be responsible for the following duties:

1. Provide oversight, quality control and be an escalation point for the team on day-to-day production and reporting deliverables

2. Act as a Client Service Manager as required given the team’s direct Client contact

3. Ensure proper communication and coordination with the Trade Services teams enterprise-wide (Sacramento, Boston Dublin), as well as all internal departments (such as Trade Operations, Settlement, Reconciliation, Claims, Corporate Actions, Income, Global Network, Fund Accounting, Institutional Custody Administration, Institutional Custody Operations, etc)

4. Identify, document, and assist in implementing system and process improvements to enhance operational efficiencies.

5. Review department controls and procedures and initiate recommendations as needed.

6. Generate trend and comparative reporting along with the associated analysis including corrective actions where appropriate.

7. Drive development and motivation of staff

8. Assist the Senior Specialist in training new employees and acting as an overall resource within the department.

9. Complete special tasks and projects assigned by the Director.

10. Interact with all levels of Management as required.

11. Escalate to management issues which present potential liability to the Bank.

12. The individual also needs to understand the entire process so that when changes are being made, proper controls and procedures are adhered to. If controls and procedures are not adhered to, the result could be significant financial risk to the Bank.

Desired Skill-set
1. BS Degree and 1 to 3 years of supervisory experience within Financial Services or similar industry.

2. PC skills including proficiency with Microsoft Word, Excel, and PowerPoint.

3. Good oral and written communication skills given our contact with Clients and Brokers.

4. Ability to mutli-task, complete tasks and operate within a deadline driven environment.

5. Self motivated and organized individual who has initiative.

6. Team oriented along with good interpersonal skills.

7. Ability to work independently and to prioritize tasks.

8. Analytical and problem solving skills a must.

An Equal Opportunity Employer M/F/D/V

Qualifications:
Please see job description.

Salary/Benefits: Salary commensurate with experience
We offer an excellent benefits package which includes Medical, Dental, Life Insurance and Disability. We also offer 401K Savings Plan, Employee Stock Purchase Plan, as well as 100% Tuition Reimbursement. We have several Employee Rewards programs, Referral Bonus Program, Discounted Subway and Bus Passes, as well as many other great benefits.

Job Location: Boston, MA

Job Number: IRC30653

Company URL: http://www.investorsjobs.com/

Company Profile:
Investors Financial Services Corp. is a bank holding company. Our primary operating subsidiary is Investors Bank & Trust Company. Through our subsidiaries, we provide a comprehensive range of services to financial asset managers, such as mutual fund complexes, investment advisors, banks and insurance companies. These services include our core services, global custody and multicurrency accounting, and our value-added services including mutual fund administration, securities lending, foreign exchange, cash management and institutional transfer agency services.

Since becoming a publicly traded company in 1995, we have experienced dramatic growth in revenues, earnings, and total assets processed for clients. One of our core strategies is to maintain our technological expertise, as we believe that technology, not scale, determines our success. The asset servicing industry requires the technological capability to support a wide range of global security types, currencies, and complex portfolio structures.

We strive to deliver superior and innovative client service. We believe service quality in client relationships is key to maintaining and expanding business as well as attracting new clients. We look at assets servicing from our clients' viewpoint and build our business around their needs. Unlike most of our competition, we are 100% focused on the business of securities processing. That means the complex needs of asset managers receive 100% of our attention.

We are an Equal Opportunity Employer M/F/D/V

******** Please note: Applicants must apply on-line at www.investorsjobs.com to be considered for employment. Thank you for your interest and cooperation. *********