Senior Manager, Commercial Risk Management

Citigroup's story is well known - the first financial services company in the United States to bring together banking, insurance, investments and e-commerce, under one-umbrella. Our major brands are Citibank, CitiFinancial, Primerica, and Salomon Smith Barney. Citigroup's 270,000 employees manage 190 million customer accounts across more than 100 countries. As one of the largest financial services companies in the world, Citigroup is diverse and expansive - globally, ethnically and intellectually. We are proud to be recognized as one of the 100 Best Companies for Working Mothers (Working Mother Magazine) and one of the top US Companies for Asians, Blacks and Hispanics (Fortune Magazine). Citigroup is a company for people who want to make a difference, and who thrive in an environment of change, challenge and competition. Citigroup is an Equal Opportunity Employer M/F/D/V.



  VP, Senior Manager, Portfolio Risk (ECM)

 

Position Summary

 



Citi Commerce Solutions, a business unit in the Citi Cards division of Citigroup, is seeking an experienced senior manager to help manage portfolio risk and enhance the existing cardholder management (ECM) processes for its Retail Private Label (RPL) risk team based in Deerfield, Illinois.



 



This candidate will lead the effort to identify profitable growth initiatives for the RPL credit business by identifying and managing execution on opportunities to improve ECM processes, policy and profitability risk dynamics.  This position will also help to drive the product growth initiatives, lead and develop associates, and play a role in expanding the knowledge and effectiveness of the ECM team.



 



The ideal candidate will have 5 to 7 years of experience in a large, sophisticated credit granting or risk management organization within a major consumer card, financial services, retailing or consulting business.  Their experience will have been gained in high volume, medium-to-high risk environments, where leadership, risk assessment, technological sophistication, and data mining techniques are critical to success.  This individual will promote a strong culture of effective leadership, teamwork, and open participation. 



 

Essential Duties & Responsibilities Including Direct Reports

 



1.  Setting and managing the ECM process goals and risk tolerances including developing innovative solutions/options to address profitability and growth challenges 



 



2.  Overseeing the development, implementation and performance tracking of ECM credit policies



 



3.  Growth and development of risk associates, identifying appropriate and timely training programs, and active participation in employee assessment processes



 



4.  Effectively communicating client and portfolio performance issues throughout the organization including, where appropriate, to the Global risk management team



 



5.  Defining and successfully leading complex analytical assessments of authorization and line management processes



 



6.  Establishing solid cross-functional partnerships and networks to contribute and execute cross-functional business initiatives



 



 





Specifications / Qualifications

 

Education and/or Experience:

BS/BA in a quantitative discipline (MS/MBA preferred)



5 to 7+ years in financial services risk management experience



Previous management in analytical environment



 

Knowledge, Skills and/or Abilities:

Strong leadership track record, and experience dealing with a variety of card disciplines



Excellent written and verbal communication skills



Strong analytical and problem solving skills



Proficient in SQL and SAS programming



Experience in the design, implementation, validation and use of empirical and expert scoring and decision models



Working knowledge of the US consumer lending regulatory environment