Sr. Plan Setup Analyst Financial Services

CitiStreet, one of the largest global benefits delivery firms, is ranked as the second largest recordkeeper in the United States.  CitiStreet serves more than 9 million participants and administers approximately $215 billion in assets in the United States for defined contribution, defined benefit and health and welfare plans of corporate, government, health care, Taft-Hartley and not-for-profit organizations.  CitiStreet is a 50/50 joint venture between State Street Corp. (NYSE:STT) and Citigroup (NYSE:C).  

 

 

CitiStreet has an exciting opportunity for a
Sr. Plan Setup Analyst!

 

The Sr. Plan Setup Analyst is responsible for training associates, quality checking, special projects, and setting up plans on the Omni and AS/400 recordkeeping systems. Also, maintains carriers, products, funds, and redirect text files.

 

 

Essential Duties Include:

 

Analyzes plan documents and field implementation guides to set up all financial and non-financial information on recordkeeping system.  Plan Setup will be receiving this information through Power Image.

 

Trains associates in plan setup and other departments on how to update and/or find information on Omni and AS400.  Assists in establishing procedures and user acceptance testing for new products and features.

 

Reviews other associates' work in the department.  This includes new plans, adding money types or funds, vesting changes, and redirects.

 

Maintain annuity and mutual fund products in all markets, by executing transactions to add, update, or expire investment and fund controls on multiple systems.  Also responsible for fund maintenance communications and updating Plan Setup forms, templates, and the master product fund lists.

 

Redirect allocations and assets as requested by Account Management on a weekly basis. Setup funds at the local level and update the redirect text file.

 

Support local text files for all products and ensure global enhancements are incorporated in existing local calculators. Support data elements and text files that affect the Web/VRU, such as On-line Enrollments, Paperless Distributions, and hiding a closed fund/source.

 

Responsible for special projects such product maintenance, Advisor/CHART table updates, field office reassignments and fund mergers.

 

Utilizes Power Image to update Plan Contact Change forms, IRA information, and ACH Pay station. Updates account executives, financial consultants, and payroll information on the OMNI and AS/400 systems.  Coordinates payroll remittance changes with IT.  Facilitates account executive case downloads to field offices.

Handles requests from Distribution Processing, Contribution Processing, ITC, Implementation, Account Management, Product Management, and Cash Management to review and/or update fund controls, money source records, vesting schedules, and withdrawal rules.

 

Corrects product information on the AS400 system for plans migrating to Omni. Once the plans migrate, associates review and update all plan level information in UAT and Production.

 

Assists Cash Management in resolving pricing or trading discrepancies. Communicates with Travelers, Cash Management and Product Management regarding bill and case numbers and M & E slides.

 

Plus other duties as required.

 

 

 

Education:

B.S or B.A. degree required

ASPA or CEBS, a plus.

 

 

Experience:

One (1) to three (3) years related industry and customer service experience.  Experience with OMNI recordkeeping system a plus.  Knowledge of Windows, Excel and Word are essential.

 

 

Skills:

- Excellent communication, time management, and follow up skills required.

- Detail oriented, analytical, organizational skills required.

- Skill and ability to operate a computer. Experience with Excel and Word required.

 

 

Interested candidates should visit our website at www.citistreetonline.com, click on Careers,' Career Search,' and search by title, keyword or by location to apply to this opportunity.  Please indicate your desired compensation!

 

To learn more about our Organization, please use your web browser to visit http://www.citistreetonline.com

 

CitiGroup Inc. and its subsidiaries ("CitiGroup") are equal opportunity employers M/F/D/V and do not discriminate on the basis of any legally protected status or characteristic.