Bilingual Case Specialist

Join BI Incorporated and make a difference!

BI Incorporated is one of the largest providers of products and treatment services to the corrections community. At BI, we have provided effective, innovative, and affordable offender management and rehabilitation solutions for 20 years to government customers in over 2,700 locations in all 50 states. Each day we safely and effectively monitor and treat over 60,000 offenders living in our communities. Spanish, Creole language preferred.

Summary:

Provides case management of Intensive Supervision Appearance Program (ISAP) Participants from entry to release by administering the program?s policies and procedures as defined by the Department of Homeland Security (DHS) contract.

 

Essential Duties and Responsibilities include the following.  Other duties may be assigned.

? Develops, implements and coordinates case management and service plans for ISAP Program Participants in conformance with state and federal regulations.  Meets with participants face-to-face regularly as required by contractual obligations.

? Develops and maintains accurate and complete case records for all ISAP Program Participants from entry to release from ISAP.  Maintains confidentiality of all records.

? Conducts intake interview and orientation session with each ISAP Program Participant.

? Installs electronic monitoring equipment on ISAP Program Participants as necessary and monitors compliance with electronic monitoring program.

? Evaluates English proficiency of ISAP Program Participants to determine resources necessary to promote clear communication between ISAP staff and the participants.

? Coordinates and facilitates translation services for ISAP Program Participants, including emergency translation services.

? Provides ISAP Program Participants with a list of community resources including, but not limited to, transportation, medical, educational, financial, legal, religious and other social adjustment or facilitative resources.  Identifies and coordinates services as required.

? Supervises ISAP Program Participants while in Company offices.

? Establishes schedules for ISAP Program Participants that include, but are not limited to, recreation, life skills, chores, counseling as needed, group interaction, free time, religious services, visitation, immigration Court appearances, and access to legal services.

? Reviews service plans, conducts risk/needs assessments and writes progress reports on a regular basis in compliance with contractual obligations.

? Reports on program violations in a timely manner using established reporting parameters.

? Conducts home and workplace visits to verify ISAP Program Participants? places of residence and employment in compliance with contractual obligations.

? Performs emergency counseling for ISAP Program Participants as needed.

? Identifies and maintains relationships with translation resources in the community, including private services, volunteers, universities, English as a Second Language (ESL) schools, NGOs, churches, and other organizations that might have resources to offer.

 

 

Supervisory Responsibilities:

? No supervisory responsibilities.

 

Job Qualifications:

Knowledge, Skills and Abilities:

? Effective verbal and written communication skills with employees, community contacts, government officials and Participants.  Ability to interpret and articulate rules, orders, instructions and materials.  Ability to compose reports.

? Demonstrated sound judgment and even temperament.  Ability to maintain self-control in stressful situations, such as interpersonal confrontations or emergencies.  Ability to defuse hostile or unstable situations.

? Ability to deal tactfully with the public.

? Attention to detail.

? Problem solving ability.

? Ability to deal with multicultural contacts with sensitivity.

? Basic knowledge of immigration laws, regulations and procedures.

? Bi-lingual preferred.

? Basic computer skills.

? Ability to interpret electronic monitoring messages and daily summary reports.

Education or Formal Training:

? Bachelors Degree in Sociology, Psychology, Social Work, Criminal Justice or related field required.

Experience:

? At least two years relevant experience in a field related to law, social work, detention, corrections or similar field.

? Experience dealing with multi-cultural clients.

 

Work Environment:

? Typical office environment.

? Some local travel is required.

? Random drug testing for all ISAP employees will be conducted on a regular basis.

 

Physical Requirements:

? The work environment and physical demands described below are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.

? Use of standard office equipment such as copier, computer, keyboard, telephone and fax machine.

? Bending, stooping and use of hands and fingers to place the transmitter on the client.

? Valid State Driver?s License and the ability to safely operate a motor vehicle.

? Ability to lift up to 30 pounds to deliver and install equipment.

 

BI Incorporated offers a competitive salary and a full benefits package including medical, dental, vision, 401k and tuition reimbursement.  Please reply to: BI Incorporated, 6400 Lookout Road, Boulder, CO. 80301, or fax: 303-218-1189, or email: miami@bi.com www.bi.com.  No phone calls, Please. EOE