LVN---Intake Specialist for Home Health Call Center

Ready to stretch your healthcare skills and reach for more?

At Gentiva, we make it possible for associates to achieve their most ambitious career objectives. Our success, commitment to clinical excellence, scope of service, and financial strength means we can offer you real potential to build a rewarding career. And you?ll be impressed by how we ensure your growth and development with Gentiva University?our 24/7, online continuing education program. You can learn on your own schedule, at your own pace and earn valuable CE credits.


As an Intake Specialist LPN with Gentiva, you will:

?Receive and respond to incoming calls from referral sources or potential patients, exchange information to identify patients? needs, and determine the Company?s ability to meet them. Record the outcome of calls, make follow-up calls as necessary, track and report on conversion ratios, (as necessary) and identify alternative community service sources when Gentiva Health Services solutions are not available.

?Enter referral information in System including clinical information and orders for services if available. Identify potential payer sources, establish primary payers, document demographic/clinical/payer information and determine coverage availability for third party non-governmental payers. Notify branch of referral via email as either pending or ready to be staffed.

?Develop and maintain a working knowledge of all services and resources provided by the Company and available within the community.

?Access national account information, including the names of the accounts and the terms of the contracts as appropriate. Interact with referral sources to facilitate communications, answer questions and resolve problems.

?May obtain ongoing authorizations for visits based upon written information supplied by clinical field staff. Submit requests to appropriate payers, document authorization, and notify branch via e-mail when authorization is obtained. Work with Intake Manager and Branch Managers when requests for care are inappropriate or incomplete or are not a covered benefit.

?Generate sales correspondence, contact referral sources and assist in sales/marketing activities.



Qualifications

?Graduation from an accredited school of nursing

?Minimum of three years clinical experience in area of specialty

?Acute/homecare experience within the past two years generally required

?LPN /LVN licensure in the state(s) of desired practice

?Strong knowledge of governmental home health agency regulations and Medicare policies

?Working knowledge of personal computer and data entry, email retrieval, Internet and Microsoft Office or equivalent software skills

?Excellent negotiation, organization, decision-making and communications skills



Benefits

We recognize people as our most valuable asset. Our competitive salary and benefits package may include: medical, dental, vision, life and disability insurance; 401(k); employee stock purchase plan; paid time off; tuition assistance program and free CE credits through Gentiva University, our 24/7 online education resource.

*Ask your recruiter about qualifying details, including minimum required hours.

About Gentiva? Health Services

Gentiva? Health Services, Inc. is the nation's largest provider of comprehensive home health and related services. Gentiva serves patients through more than 500 direct service delivery units within over 400 locations in 36 states, and through CareCentrix?, which manages home healthcare services for major managed care organizations throughout the United States and delivers them in all 50 states through a network of more than 3,000 third-party provider locations, as well as Gentiva locations. The Company is a single source for skilled nursing; physical, occupational, speech and neurorehabilitation services; hospice services; social work; nutrition; disease management education; help with daily living activities; durable medical and respiratory equipment; infusion therapy services; and other therapies and services. Gentiva's revenues are generated from commercial insurance, federal and state government programs and individual consumers. For more information, visit Gentiva's web site, www.gentiva.com


*Gentiva Health Services, Inc. is an Equal Opportunity Employer. M/F/D/V encouraged to apply.


To learn more, please contact your local recruiter at (toll free) 1.866.GENTIVA. To apply, please go to: www.gentiva.com/jobs

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