Connections Representative - (CF11546)

Centene Corporation provides multi-line managed care programs and related services to individuals receiving benefits in Medicaid, including Supplemental Security Income (SSI) and the State Children's Health Insurance (SCHIP). Centene operates health plans in seven states. In addition, the Centene contracts with other healthcare organizations to provide specialty services including behavioral health, disease management, nurse triage and treatment compliance.

POSITION PURPOSE: Assist Bridgeway Health Solutions in establishing a presence in the community; educate the members about the managed care services provided via the health plan. Bridgeway Health Solutions will provide services to low income older persons and people with disabilities through the ALTCS program in Maricopa and Yuma/LaPaz counties.

POSITION QUALIFICATION REQUIREMENTS:
Knowledge/Experience: Equivalent to high school education, previous managed care experience, knowledge of Microsoft Office. Experience in working with individuals from diverse backgrounds preferred.

Skills/ Competencies: Excellent oral and written communications skills; ability to travel locally.

Licenses/Certifications: Valid State Driver's License.

CRITICAL JOB ELEMENTS: Normal office work environment. Dexterity of hands and fingers and little physical effort. Normal mental effort, including timeliness of decision making, memory, and analytical thinking. Excellent verbal and non-verbal communications skills. Ability to hear and speak. Must have reliable form of transportation and ability to provide proof of insurance every six months.

PRINCIPAL FUNCTIONS & ACCOUNTABILITIES:
Community Outreach: Educate members about the managed care services provided via Centene Corporation and associated health plans. Educate and promote preventive care visits to Members.Conduct new Member welcome calls/visits. Identify potential "high risk" Members and assist them in accessing care and services.
Attendance: Punctuality and regular attendance required including overtime.

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