Client Training Specialist (Implementation)

Client Training Specialist (Implementation)

MEDITECH is looking for staff to facilitate training and installation of our Health Care Information System. Candidates should possess exceptional communication and dynamic presentation skills. The ability to work as part of a team as well as independently is required. Experience working with information systems is a plus. These are entry-level positions, and training in the application software is provided to all new staff. Qualified candidates may be required to conduct a fifteen minute presentation to the hiring management team. This travel position includes, among other benefits, a standard cell phone and travel stipend.




Responsibilities:

* Acting as the primary contact for clients

* Multi-tasking and communicating with staff members across multiple MEDITECH applications

* Providing customer service and troubleshooting application software issues

* Working in a team with programmer analysts to resolve any technical issues

* Working on group projects, interact with development staff, and mentor co-workers

* Processing requests for system enhancements or modifications to our evolving software

* Designing and maintaining application documentation

* Updating and maintaining an online project tracking system

* Traveling 60-75% to conduct new customer training



Qualifications:

* Excellent presentations and communication skills (oral and written)

* Ability to work as part of a team and independently

* Strong desire to learn

* Experience in a financial, administrative or clinical area of healthcare is a plus, but not required

* Ability to engage in extensive, overnight travel



Education & Experience:

Bachelors Degree and/or applicable training, education, or customer service experience preferred.



Clinical, financial, administrative and departmental experience with the following is a plus: Enterprise Medical Record, Home Health, Long Term Care, Order Entry, Nursing, Billing/Accounts Receivable, Fixed Assets, Managed Care, Materials Management, Payroll/Personnel, General Ledger, Claims, Budgeting and Forecasting, Cost Accounting, Accounts Payable, Reimbursement, Laboratory, Blood Bank, Microbiology, Pathology, Radiology/Imaging, Operating Room, Pharmacy, Emergency Room, Medical Coding, Insurance Verification, Scheduling, Medical Records, Admissions/Registration, Human Resources and Data Repository.



Location(s):

Westwood, Norwood, Framingham, Canton



For more information, please visit the Careers section of our www.meditech.com web site.