Consultant Nurse

Our work environment at the Professional Contact Center is focused on healthcare. We maintain a professional, but relaxed atmosphere that is both nurturing and supportive. Out teams are committed to quality and collaboration. Opportunities for growth are reinforced through regular one-on-one coaching sessions and ongoing feedback. Personal and professional development is further fostered through our open door management style. Advancement opportunities are available to those seeking additional responsibility.


*The hours for this position are M-F 8am-8pm and Sat/Sun 9am-5pm with rotating shifts.*


To provide medical information with high quality customer service, including researching and responding to inquiries and documenting appropriately according to company and project guidelines. May also be responsible for identifying and recording adverse events and product complaints, as well as processing fulfillment.

Education and Experience:
- BSN or Associates Degree in Nursing
- RN preferred
- One year nursing experience or medical information experience
- 6 months experience with Drug Safety/Pharmacovigilance preferred

Knowledge, Skills and Abilities:
- Verbal and Written Communication skills
- Basic computer skills
- Typing skills
- Ability to interpret medical literature
- Good interpersonal skills and ability to get along with others
- Organizational skills
- Time Management skills
- Initiative

Primary Accountabilities:
The Consultant Nurse position includes any combination of the following responsibilities:
- Respond to phone and/or internet inquiries, provide customer service
- Document call information according to protocol
- Identify and record adverse events and product complaints
- Research inquiries in approved client resources and update project protocol; process fulfillment; provide on-call beeper coverage
- Maintain knowledge of policies and procedures including client products, SOPs, protocols, GCPs, and FDA regulations
- Maintain open lines of communication with internal and external customers
- Other duties as assigned

PPD is an Equal Opportunity Employer Additional?InformationSalary:?Competitive Salary & Benefits Package AvailablePosition?Type:?Full Time, EmployeeRef Code:?11683Contact?InformationRTPPPD