Military EAP Consultant - (12258)

Ceridian is changing the world of work by enabling companies to be free to succeed in their core business through its suite of innovative managed human resource solutions for HRMS, payroll, tax filing, application outsourcing, time and attendance, benefits administration and employee effectiveness services. Ceridian Corporation (NYSE: CEN) is an information services company serving businesses and employees in the United States, Canada and Europe. For more information about Ceridian's comprehensive array of human resource solutions, visit www.ceridian.com/myceridian EEO/M/F/D/V

Are you seeking a new opportunity that offers challenge and great benefits? All benefits begin on your first day of employment and we provide 4 weeks of Personal Days Off per year.

You would be: Providing employee assistance services, resource and referrals and consultation via telephone in a call center environment on various EAP and work/life issues to military service members and their families who are experiencing personal and other problems.

- Conduct a comprehensive professional assessment of the user's need for core Worklife and / or EAP services. These service options can include: childcare, parenting, eldercare, education, general research, legal, financial, emotional well being, addiction disorders, work issues, and add-on services.
- Choose appropriate resources, referrals and educational materials.
- Demonstrate strong customer focus with all users of the service.
- Monitor all research, referrals, and additional materials sent to users.
- Conduct follow up and quality assurance on all cases.
- Excellent knowledge and understanding of all policies and procedures associated with servicing the military.

Military experience preferred, military knowledge REQUIRED.
Military Spouses encouraged to apply.
In addition:
-A master's degree in a related discipline, such as education, social work, counseling psychology or gerontology.
- Five + years of clinical experience preferable in the EAP setting.
- Knowledge and experience in core service areas of child development, parenting, adoption, education and services for older adults.
- Knowledge of mandated procedures for child and elder abuse situations.
- Ability and interest to learn new areas of product portfolio and add-on products.
- Excellent communication skills.
-Team player.
- Good customer service, business and technical skills.
- Ability to multi-task and work in a fast paced, high change environment.
- Creative and flexible.

Preferred Qualifications: - Prior EAP experience with Certified Employee Assistance Professional (CEAP) certificate - Experience in counseling in areas of Elder Care and/or Disability. - Diverse experience in counseling social work or mental health services. EAP and substance abuse experience preferred. - Excellent customer service business and technical skills.

Preferred: LSW, LCSW, MSW and LPC


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For fastest consideration, CLICK the "Apply Here" or the direct link to Ceridian to apply.


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