Provider Field Representative

To apply for this position, please click on the link below and submit your resume to our company website:

http://acsg.recruitmax.com/candidate/JobOpps.cfm?szTemplate=3&szOrderID=52881&szCandidateID=0

Description:
Provide on-site training for newly enrolled providers and as-needed refresher training for providers; assist providers in resolving claims payment issues. Create and implement provider training programs, including public presentations and participation in symposiums and workgroups. Promote use of electronic claims submission by providers. Represent ACS/Medicaid at professional association meetings.

1. Serve as ACS? liaison to the provider community and State Medicaid area offices.
2. Provide on site training for providers on billing practices as well as field software.
3. Assist providers with claim issues.
4. Assist providers with software issues.
5. Coordinate and organize provider training events including a provider fair.
6. Represent ACS and Medicaid at professional association meetings and conferences.
7. Provide customer service to DPHHS staff, providers and ACS staff as needed.


Education and Typical Years of Experience:
1. BA/BS degree, preferably in communications or health care field.
2. Minimum of one year experience in private public healthcare billing/public relations other health care field.
3. Ability to interact with all types of people.
4. Excellent verbal, written, organizational, analytical and communication skills.
5. Willing to work hours necessary to successfully accomplish assigned tasks.
6. Ability to work in a fast-paced, production oriented environment and be able to handle stress.
7. Excellent attendance/reliability.
8. Above average computer skills.
9. Analytical and creative problem solving skills.
10. Maturity of judgment under pressure/ability to diagnose level of user need and to escalate problems without delay to appropriate levels for resolution.
11. Flexibility and the ability to operate under stressful, time sensitive deadlines.
12. Commitment to quality.
13. Ability to work independently, but as part of a team concept.
14. Public speaking/presentation experience.