Senior Business Analyst- Healthcare background, ITIL, SDLC, eBusiness concepts, Siebel

SENIOR BUSINESS ANALYST ? HEALTHCARE SYSTEMS & e-BUSINESS (SALES)

 

Company: Leading Healthcare Service Provider

Location: NYC

Type: Permanent/Full Time

 

Job responsibilities include but not limited to:

? Work with assigned business customers to determine needs regarding business processes and functionality, make recommendations as appropriate.

? Must possess the ability to manage multiple tasks with minimal supervision, have exceptional attention to detail and perform consistent work product validation/QA.

? Recognize opportunities and make recommendations to help business partners accomplish work more effectively and efficiently and/or increased quality and reliability.

? Actively participate in business unit related meetings, setting the IT agenda, budget and business goal/strategy setting meetings.

? Support the business unit officers as liaison between business unit and IT staff. Share information between these two groups, facilitate communications and knowledge transfer where required.

? Facilitate requirements gathering from non-technical business personnel.

? Clearly communicates to both IT and business unit staff the impact of the project.

? Evaluates business requirements; models data and/or system requirements.

? Create requirements documents for validation by business unit staff. Transform results of requirements meetings into documentation using standard formats.  Seek corrections and incorporate changes into documentation; receive final sign-off from appropriate business unit officer/s.  Communicate cost of project and assist with obtaining funding/ROI.

? Articulates complex ideas, issues and designs to varied audiences; communicates project objectives, scope and direction to project team; educates IT staff on business vision and plan.

? Use knowledge of existing systems and future plans to develop flexible system designs.

? Manage system changes and keep requirement documents current; negotiate changes to project plans based on new requirements. Enforce change management processes and capture all changes as new revisions of systems documentation.  Track and communicate cost implications of changes to the business units, obtain approval to incur the costs.

?  Assist in validation of systems against business unit requirements. 

 

Job qualifications include:

? Bachelors level degree in business or technical discipline.

? 5 years or more of related experience including experience with planning and implementing health plan applications with specific experience in claims and/or medical management.

? Required thorough understanding of major health care systems (claims, broker, group, authorizations, eligibility, provider, etc.) and issues; medical terminology; and PPO/managed care concepts.

? Skilled in process modeling, financial analysis, business value analysis and business process design.

? Knowledgeable in SDLC processes, roles, responsibilities and deliverables.

? Experience authoring functional requirements documents and other technical documentation.

? Experience planning and implementing health plan applications with specific experience in sales and marketing.

? Knowledgeable in sales and marketing business processes and information flow.

? Strong understanding of e-Business concepts and Web based system technologies.

? Experience with external facing applications planning and design.

? Negotiation, facilitation, and consensus building skills. Strong oral and written communication skills.

? Graduate level degree in business or technical discipline and familiarity with PMI, PMBOK Methodology and concepts preferred.

? Knowledge of ITIL framework for IT service management preferred.

?  Knowledge of Siebel preferred.