Director of Patient Services

DESCRIPTIONAt Odyssey HealthCare, we improve the quality of life for patients facing terminal diagnoses and provide support for their loved ones. We've been meeting this need since 1996. Today, Odyssey is one of the largest hospice providers in the country, offering end-of-life care and support to thousands of patients and their families across the country each day.

Our team of caregivers consist of registered nurses, physicians, home healthcare aides, social workers, chaplains, bereavement counselors and trained volunteers. Patients typically receive our services in their own homes or in nursing homes or assisted living facilities. But we also serve patients in hospitals and, in Odyssey's own freestanding hospice facilities.

CER / Community Education / Marketing Rep.
Qualified Candidate will educate the community about hospice services. Generate appropriate patient referrals/admissions from customers and continue to grow the number of referrals/admissions over time. Establish and maintain professional relationships with all referral sources, including physicians, nursing homes, assisted living facilities and hospital personnel, including but not limited to case managers, discharge planners and other appropriate referral sources. Meet or exceed all growth and development targets and actively establish and maintain market awareness, acceptance and allegiance throughout the local service area. Represent Odyssey and its services in a competent professional and responsive manner. Interact with Odyssey patient care management and staff in a team fashion consistent with the Organization?s service and teamwork culture. Maintain standards of high quality customer service in compliance with federal and state regulations and guidelines.

The commitment and spirit of Odyssey team members who provide care and support 24 hours a day/seven days a week is embodied in a simple phrase team members wear on their collars: ?YCCOM: You Can Count on Me.?REQUIREMENTSOdyssey's Ideal Candidate will have the following qualifications:
Minimum age requirement of 18.
Bachelor?s degree and related healthcare experience and knowledge preferred.
Minimum of three to five years of professional sales experience preferred. Additional related experience in the health care industry also preferred.
Demonstrated history of positive sales results, preferably involving sophisticated and meaningful customer relationships that led to outstanding results.
Excellent communication, negotiation and public relations skills.
Ability to market effectively with customers, referral sources, and the community.
Compliance with accepted professional standards and practices.
Ability to work in an interdisciplinary setting.
Satisfactory references from employers and/or professional peers.
Satisfactory criminal background check.
Self-directed with the ability to work with little supervision.
Flexible and cooperative in fulfilling all obligations.
Odyssey offers employees a total rewards package including a competitive salary, flexible schedules for many positions, the opportunity to work one-on-one with patients, and excellent benefits including:

PPO or HMO medical insurance
Dental insurance
Vision insurance
Short-term disability plan
401(k) with a company match
Employee Stock Purchase Plan
Tuition reimbursement
Employee referral bonus
20 days Paid Time Off (PTO) plus selected holidays
Employee recognition programs and an enjoyable work environment.
www.odsyhealth.com
EOE