Patient Account Representative (4440)

Job Description: Perot Systems Corporation is a worldwide provider of information technology services and business solutions to a broad range of clients. We are currently looking for a Patient Account Representative to join our team in St. Louis, MO.

Job Responsibilities:
The Patient Account Representative provides account support within assigned area of the business office. Major functions include billing, collections and third-party payor compliance.

Additional Responsibilities:

Always complies with HIPAA guidelines

Ensures accuracy of work at all times. Updates and corrects billing information in a timely manner as necessary per established department procedure.

Resolves account discrepancies by auditing account detail and cash posting within established timeframe.

Verifies accuracy of all cash control reports. Serves as a liaison between Patient Accounts and Accounting.

As assigned, completes all special billing, including attorney billings, SSI and MCR remote as needed.

Interprets and communicates information regarding credit policies and procedures, billing practices, insurance submissions and out-of-pocket patient responsibility to all customers, including physicians, physicians' office staff patients and others with a business need to know.

Serves as a liaison between Patient Accounts and other hospital departments.

Always communicates is a clear, helpful manner.

Oversees the processing of all clerical records and information with patients including cashiering, encounter forms and similar materials.

Works in a collaborative, constructive, cooperative team member within the business office. Assists other office personnel in the performance of their duties as assigned.

Follows department policy and procedure to ensure the maintenance of adequate documentation to meet audit requirements of internal audit, Medicare, Medicaid and other third-party payors.

Provides timely reports as required within job duties.

Required Skills:

One year in a healthcare environment

Medical terminology

Ability to communicate effectively, both verbally and in writing, with all customers.

Ability to resolve problems with minimal assistance.

Proficient in computer skills necessary to perform job duties.

Strong interpersonal skills.

Strong organizational skills.

Knowledge of CPT and ICD coding

Knowledge of clinical operating policies and procedures, insurance industry practices and Managed Care principles

Minimum Educational Requirements:

High School Diploma or equivalent

Associates Degree in business field preferred

Perot Systems is committed to Equal Employment Opportunity. It is the policy of Perot Systems Corporation to encourage and support equal employment opportunity for all Associates and applicants for employment without regard to sex, race, color, ancestry, religious creed, national origin, pregnancy, physical disability, mental disability, medical condition, age, marital status, political affiliation, sexual orientation, disabled veteran or Vietnam era veteran status.