Room Attendant

Job Purpose:

Maintains rooms by cleaning, dusting, vacuuming, and polishing; providing linen services.



Duties:

* Maintains cleaning schedule priorities by following room assignment list; servicing rooms requesting early cleaning first.



* Announces presence by knocking on room doors; returning at a later time to occupied rooms.



* Makes bed by removing and replacing sheets and pillow cases, checking blankets and bedspreads for soiling; replacing soiled items.



* Removes miscellaneous debris by removing trash, newspapers, room service trays, and mini-bar selections.



* Refreshes bath area by cleaning tub, toilet, and sinks; removing used towels and bathmats; replacing bath linens.



* Replenishes room supplies by restocking toiletries and stationery supplies.



* Cleans floors by washing and vacuuming floors.



* Maintains furnishings by dusting and polishing furniture; cleaning and polishing glass surfaces.



* Conserves energy by closing shades and draperies; turning down air conditioning and heat of unoccupied rooms.



* Maintains room availability by notifying supervisor of room readiness.



* Keeps supplies ready by restocking housekeeping cart at end of shift.



* Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.



* Maintains safe, secure, and healthy work environment by following and enforcing standards and procedures; complying with security regulations.



* Updates job knowledge by participating in educational opportunities.



* Enhances housekeeping and hotel reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.



Skills/Qualifications:

Dependability, Quality Focus, Customer Service, Customer Focus, Thoroughness, Lifting, Housekeeping, Equipment Maintenance, Independence, Listening, Verbal Communication