Account Manager

Kelly Services is a Fortune 500, global staffing services provider offering human resources solutions that include temporary, temp-to-hire, as well as direct-placement services.  Our vision is simple?to be world?s best staffing services company and to be recognized as the best. We currently have an internal opportunity in our Plano office:

Account Manager

Kelly's Partnered Staffing program provides customers with dedicated on-site support of their temporary workforce. The Partnered Staffing Supervisor acts as an extension of the customer's human resources department by developing and maintaining the relationship with the customer and temporary employees through best-in-class service. Customer-related service includes taking and filling orders, managing the order lifecycle, resolving problems, developing business, monitoring contract compliance and reporting, and conducting business reviews. Temporary employee-related service includes targeted recruiting, screening, hiring, training, orientation, problem resolution and employee relations management. In addition, the Partnered Staffing Supervisor must focus on Kelly's profitability in order to achieve targeted contribution. The Partnered Staffing Supervisor's performance level is a key determinant of the customer's perception of Kelly, therefore, they must continually strive to meet and exceed customer expectations. Operating within company policy, the Partnered Staffing Supervisor exercises discretion and independent judgment in making decisions.

The successful candidate should possess a bachelor?s degree (preferably in Human Resources, Business, or Marketing) or equivalent work experience. Two years staffing industry experience with an emphasis on account management is also preferred, as well as the ability to build relationships, communicate effectively and accomplish many tasks simultaneously with an attention to detail. In addition, the candidate must demonstrate a strong customer focus, team orientation and technical proficiency (e.g., computer skills).

 

Kelly Services offers a competitive salary and an exceptional benefits package that includes medical, dental, vision, disability and life insurance as well as Retirement Plus 401K and Health Care and Dependent Care Spending Accounts.  Interested candidates, please forward your resume to