BUSINESS ANALYST - 13956

Essential Duties & Responsibilities Performs a combination of duties in accordance with departmental guidelines:
1. Works as liaison with stakeholders and plans and conducts working sessions to elicit and review business requirements.

 

2. Develops strategy and implements approach for creation of deliverables and all supporting documentation.


3. Prepares charter, requirements, and solutions documents and supporting documentation (e.g., use cases, process flows, business rules, user interface mock-ups, etc) for the concept and definition phases of the project.

 

4. Performs necessary research to fully understand the business issues, develop possible solutions and to support development of innovative, cost effective solutions, and recommends most viable business/technology solutions to management for approval.

 

5. Acts as technical resource on best practices, which may include technology or other business/functional areas.

 

Skills, Knowledge & Abilities Candidate must have:
1. A solid understanding of the insurance industry, its products, practices and operations.


2. Excellent oral and written communication skills and ability to convey business requirements and technical needs in clear, concise, and effective manner.


3. Advanced computer skills including Microsoft Office Suite and other business related software systems.

 

Education & Experience
1. Bachelor's degree in Business, or related discipline, or equivalent work experience.


2. Minimum of seven years experience in business analysis or other related field, i.e., accounting, finance, insurance operations with prior experience identifying and documenting business requirements.