Cisco Voice Specialist

About INS:

 

INS ( http://www.ins.com/about/) is a leading global provider of business-driven information technology consulting and software solutions. For more than a decade, we?ve been helping organizations effectively use technology to achieve strategic business goals. Our unique solution portfolio enables our customers to reduce costs, increase flexibility, strengthen security, ensure compliance and improve efficiency. We apply our structured methodologies, strategic alliances and diverse industry experience to deliver in-depth analyses and implement custom solutions aimed at driving business growth.

 

Our consultants hold over 1,100 certifications in 96 categories and our KnowledgeNet database gives them access to over 15 years worth of intellectual property, solutions and proven techniques in an easily-searchable format. Our customers include global enterprises and service providers in all major industries, including telecommunications, financial services, retail, pharmaceutical/ healthcare, manufacturing, government and travel and transportation.

 

INS (www.ins.com) has approximately 900 employees in 38 different locations across the US, Europe and Asia.  We hire engineers with backgrounds that match our portfolio to work for our company on a permanent basis.  These are salaried positions with full benefits.  International Network Services will pay for the certifications that an engineer receives in the technical arena.

 

Position:

 

Senior Cisco Voice Engineer with experience in analysis, design, implementation and support of Cisco voice over IP system solutions including multiservice infrastructure, Cisco CallManager, Unity Unified Messaging, Cisco IPCC Express, Cisco IPCC Enterprise, IP Gateways, legacy integration with traditional PBX systems and other voice components.

 

RESPONSIBILITIES:

 

Cisco AVVID Analysis and Design Demonstrated experience in IP Telephony system administration, configuration and implementation. Install, configure and manage Cisco CallManager, Cisco IPCC Express, Cisco IPCC Enterprise and Unity configurations. Configure and maintain SRST, QoS, Voice Routing Protocols, and Voice Gateways. Support overall Network Engineering framework including routers/switches and firewalls. Maintain efficient and trouble free operation of all local and remote data communication. Maintain up-to-date documentation of network design, operation and procedure manuals.

 

REQUIREMENTS:

 

* 2+ years technical experience with Cisco AVVID technologies, with voice protocols, configurations, CallManager/Unity, IPCC Express, IPCC Enterprise and AVVID Applications.

 

* 5+ years hands on Cisco engineer networking experience including routers switches and firewalls. Cisco IP Telephony certification desired.

 

* Experience with traditional PBXs (Avaya, Nortel, etc.) and call centers a plus.

 

* Experience with Microsoft products including Windows 2000 Server, Active Directory, Strong verbal and written skills ability to articulate, demonstrate and present proposals for our clients.

 

* Must have core values e.g., Respect for others, Timely, Proactive, Responsive and Follow-thru on deliverables.

 

* Must work as a team player on our operations and engineering fulfillment teams.

 

*Must have strong abilities to assist sales representative in solution development, ability to demonstrate and communicate the solution, and proof of concept to customers.

 

* Cisco CCIE Voice and or CCVP certification required.