Cisco Voice over IP Network Engineer

Are you a very good client facing people person?  Do you enjoy the security of working directly for a company but getting the opportunity to work in different technology environments?  Do you have very strong Cisco VoIP Skills?  Do you have some of the latest certification, minimally Cisco Data Networking and IPT?  If you can answer yes to these questions we would like to talk to you today.

 

Cisco Voice over IP Network Engineer

Senior Cisco IP Telephony Engineer for Leading Communications Firm

 

Join a focused group of experts and become a part of a premier global provider of information technology solutions at our client. As a Senior Cisco IP Telephony Engineer, you are an integral part of a top network solutions team, which consists of strategic technology specialists dedicated to the deployment of Cisco internetworking solutions. These advanced technology engagements enable  them to continually work on the cutting-edge of converging technologies, including integration of voice, video and data networks for Fortune 500 financial, real estate and retail firms.

 

Our Client is a global information technology solutions firm, helping businesses manage, move, improve and integrate their technology infrastructures. Their clients are many of the world's leading firms who for 20 years have relied on us to provide a single source of expertise in technology relocations, infrastructure buildout, network solutions, as well as a host of convergence solutions such as call centers and IP telephony.

 

As our Senior Cisco IP Telephony Engineer based in New York City, you will design, deploy, implement and support systems engineering for all enterprise IP Telephony installations. You will analyze business requirements in order to design and implement an infrastructure solution using any or all of the following Cisco technologies: Call Manager, Unity, Voice Gateway, LAN routing & switching, wireless, and QoS. Experience in hardware provisioning, installation, configuration, maintenance, and troubleshooting coupled with your background in network maintenance including security services, load monitoring, system resiliency, back-up, and restore will help you resolve issues and mentor others. Your self motivated personality and ability to develop rapport with clients while successfully managing customer expectations is just the experience you need to enable your career to soar to new heights!

 

Responsibilities:

 Proficient with the design, installation, configuration, troubleshooting, and monitoring of core LAN/WAN services.Comfortable with the design, provisioning and troubleshooting of WAN technologies such as T1/T3 circuits, frame relay, HDLC, PPP and ISDN PRI/BRI. Analyze business requirements in order to design and implement an infrastructure solution using any or all of the following Cisco technologies: LAN routing & switching, wireless, VPN, firewall, N/HIDS, WAN circuits, SNMP, syslog, AAA services, BGP, HSRP/GLBP, multicast, IP CEF, QoS, VLANs, port channeling, ACS, VMS, Ciscoworks, 802.1D, 802.1w, and 802.3af. Configure voice services on all Cisco LAN/WAN hardware including: 17xx, 26xx, 35xx, 45xx, 65xx.Implement, operate, maintain, support, tune, perform capacity planning and systems engineering for all enterprise IP Telephony applications and associated network infrastructure, including Cisco Intelligent Contact Manager (ICM), Cisco Unity Voicemail and E911. Administer VOIP ICM, UNITY, and E911 telecommunication systems as well as related network hardware and software, including design, installation, configuration, support, optimization and administration of associated corporate telecommunications systems and applications. Resolve IP Telephony issuesResolve end-user and Telco 2nd and 3rd tier support for corporate and enterprise-wide telecommunication systems and applications, coordinate with vendors as necessary to identify issues & determine proper resolutionCoordinate and manage Cisco IP Telephony installations, migrations and troubleshooting.Function as a Technical Leader or Project Contributor on large and small scale projects.Present and maintain a consistent professional image to customer and colleagues.Mentor network team members. Possess a customer/user - focused attitude. Provide technical expertise in a variety of areas. Other Network Engineer services associated with the planning, deployment, installation, administration, and management of agency data and VoIP networks. Document successful implementation techniques.

 

Qualifications: 

 Hands-on experience with IP Telephony systems, (Cisco Call Manager, Unified Messaging, Cisco CRS, and Call Center systems).Experience designing and implementing Cisco Unity Voice Mail systems.Experience configuring and implementing sophisticated call routing and contact management.Experience configuring Cisco hardware 37XX, 450X, 650X, MCS7800 Servers, 79xx series IP phones, all associated voice gateway levels, WS-X6608, VG200, VG248 and associated modules such as VWIC, DSP farm, FXO, and FXS.Detailed understanding of telecommunication practices as applicable to both traditional and VOIP configurationsSelf motivated personality with excellent written and oral communication skillsAbility to develop rapport with clients and maintain strong working relationships. Successfully manages customer expectations.Projects a professional and polished image that inspires confidence and trust. Promotes team spirit and works collaboratively to achieve team goals.Experience in hardware provisioning, installation, configuration, maintenance, and troubleshooting. Expert knowledge of LAN/WAN networking, servers, workstations, operating systems, and applications. Optimizes network design and ensures efficient and secure operation of all network systems. Expert level WAN and traffic engineering experience. Extensive experience with network maintenance including security services, load monitoring, system resiliency, back-up, and restore. Mastery of advanced performance tuning and capacity management concepts. Handles complex problems effectively. Identifies key issues and generates multiple solutions.Through understanding of IP concepts including routing, VLAN?s, QoS, tuning and capacity management concepts. Ability to analyze and design network systems to achieve efficient and secure operation. Understands client needs, identifies root causes of problems, and develops and implements creative and pragmatic solutions.Must have current Cisco data networking and IPT certifications.Must be familiar with sales and project lifecycles from design to implementation.