Client Services Representitive

About the Opportunity SubscriberMail, LLC offers a unique environment that fosters individual growth and rewards performance. Everyone here wears many hats and gets exposed to a variety of challenges. You'll be surrounded by people who are passionate about what they do. Help SubscriberMail, LLC be a leader in the Email Marketing industry by acting as the Client Service Representative who serves customers; opens customer accounts; maintains customer records; resolves product or service problems; trains customers to use products; recommends potential products or services to management; contributes to team effort.

Qualifications

Expert problem-solver. Sorts through complex issues and conducts comparative analysis of multiple solutions.

Encourages open communication by listening attentively and actively. Seeks to fully understand information from many points of view.

Uses superior customer-oriented telephone etiquette to get information. Greets callers, establishes rapport, projects professional tone, handles complaints, and records statistics on each call.

Promotes excellence by providing superior service to each customer.

Dedicated to exceeding quality standards and providing products and services of the highest caliber.

Adeptly explains features, benefits, and technical aspects of the full product line.

Has excellent skills with Windows, various internet browsers and web based applications

BA/BS or equivalent experience.

Benefits The attractive compensation and option package available for this exciting opportunity includes 401K, dental insurance, medical insurance, prescription drug coverage, life insurance, paid sick time, casual dress, paid company holidays, free parking, snacks and beverages, and paid vacations.

About the Community We are located in one of the best office complexes in the suburbs. With a great array of amenities including: A complete on-site health-club (including a swimming pool, indoor track, basketball courts, trainers and classes). We reimburse a portion of your membership. An on site day care facility. A restaurant, dry cleaning pick-up, in-door covered parking, and a convenience store. About the Company SubscriberMail, LLC is a fast-paced, growing company that has shown consistent revenue growth and profit for the past twelve years. We are a leading email service provider with a patented solution designed to assist ethical marketers reach customers who have asked to hear from them (we have a strict anti-spam policy). We provide email delivery service for organizations such as The Chicago Bulls & Blackhawks, American Marketing Association, Toshiba, Brunswick and many other leading companies. We accomplish the extraordinary by developing incredibly creative marketing products, and then delivering them to the market with exceptional service and high standards.

*SubscriberMailis an Equal Opportunity Employer. We are committed to workforce diversity. Local applicants encouraged to apply. Employment contingent upon successful completion of background investigation. Smoke-free workplace. Drug-free work environment. Pre-employment drug screening required. No recruiters or agencies without a previously signed contract. No faxes please. Relocation costs not covered by employer. No phone calls please.