**DESKTOP TECHNICIAN**

Cogo Systems

Cogo Systems provides computer system planning, implementation, and support services throughout Southern California.  We are committed to finding talented and skilled workers to help support our clients needs.  Cogo offers individuals opportunities to learn new skills and expand knowledge through hands-on-training and the guidance and support of an effective leadership team.

 

Job Duties:
Supports on-site client technical support by installing and maintaining software applications and hardware; basic networking, and general troubleshooting for clients.

 Prepares workstation by configuring hardware, software, and network interface cards, printers, and peripherals. Supports workstation performance by troubleshooting and resolving desktop issues; responding to and correcting problems; researching and developing solutions; keeping inventory of all systems. Prepares clients by training in use of equipment and references; developing resources. Enhances workstation performance by installing upgrades; researching and providing input for new technology; recommending improvements. Maintains quality results by following and enforcing standards. Documents actions by completing forms, reports, logs, and records as requested.

 

Skills/Qualifications:This position typically requires 2 - 3 Years of experience; or an equivalent combination of education and experience. Current working knowledge of Microsoft based operating systems and technologies: Windows NT/2000/2003/XP. General knowledge of tcp/ip networking, wireless networking, and hardware. Ability to interpret and follow a variety of instructions furnished in oral, written, diagram, or schedule form. The ability to professionally and effectively communicate and work with others via both written and verbal interaction.  Flexible work schedule is required.