DISTRIBUTED SYSTEMS TECHNICIAN

dISTRIBUTED SYSTEMS TECHNICIAN

AbOUT EDS

EDS, the world?s most experienced outsourcing services company, delivers superior returns to clients through its cost-effective, high-value services model. EDS? core portfolio comprises information-technology and business process outsourcing services, as well as information-technology transformation services. EDS' A.T. Kearney subsidiary is one of the world's leading high-value management consultancies.  With 2005 revenue of $19.8 billion, EDS is ranked 80th on the Fortune 500. The company?s stock is traded on the New York (NYSE: EDS) and London stock exchanges. Learn more at eds.com http://www.eds.com/.

 

JOB DESCRIPTION

UNDER DIRECT SUPERVISION, MONITORS AND RESPONDS TO TECHNICAL CONTROL FACILITY HARDWARE AND SOFTWARE PROBLEMS UTILIZING HARDWARE AND SOFTWARE TESTING, TOOLS AND TECHNIQUES. INTERFACES WITH VENDOR SUPPORT SERVICE GROUPS TO ENSURE PROPER ESCALATION DURING OUTAGES OR PERIODS OF DEGRADED SYSTEM PERFORMANCE. ASSISTS WITH INSTALLATION OF TERMINALS AND ASSOCIATED HARDWARE. MAY PROVIDE LAN SERVER SUPPORT. APPLIES BASIC KNOWLEDGE OF PC/LAN COMMUNICATIONS HARDWARE/SOFTWARE IN A MULTI-PROTOCOL ENVIRONMENT, AND NETWORK MANAGEMENT SOFTWARE.

JOB ESSENTIAL FUNCTIONS

ABILITY TO MONITOR AND RESPOND TO TECHNICAL CONTROL FACILITY HARDWARE AND SOFTWARE PROBLEMS. ABILITY TO USE HARDWARE AND SOFTWARE TESTING, TOOLS AND TECHNIQUES. ABILITY TO INTERFACE WITH VENDOR SUPPORT SERVICE GROUP. ABILITY TO ASSIST WITH INSTALLATION OF TERMINALS AND ASSOCIATED HARDWARE.

POSITION PREREQUISITES

THIS POSITION IS VERY CLOSELY RELATED TO OUR PRODUCTION ENVIRONMENT. CANDIDATE WILL PROVIDE ASSISTANCE TO CUSTOMER BASE FOR ALL ISSUES. FRONT LINE CONTACT/SUPPORT.  CANDIDATE MUST BE WILLING TO WORK 1ST, 2ND OR 3RD SHIFTS (MAY BE ROTATING).  CANDIDATE WILL ALSO BE ON-CALL 24/7.

CANDIDATE MUST HAVE THE FOLLOWING:STRONG COMMUNICATION SKILLS STRONG TROUBLESHOOTING SKILLS (2-5 YEARS)ABLE TO ESCALATE ISSUES QUICKLY KNOWLEDGEABLE MANUFACTURING ENVIRONMENT

DESIRED:2+ YEARS SYSTEMS ADMINISTRATION EXPERIENCEPLANT FLOOR EXPERIENCE


EDS IS A REGISTERED MARK AND THE EDS LOGO IS A TRADEMARK OF ELECTRONIC DATA SYSTEMS CORPORATION. EDS IS AN EQUAL OPPORTUNITY EMPLOYER AND VALUES THE DIVERSITY OF ITS PEOPLE. COPYRIGHT 2006 ELECTRONIC DATA SYSTEMS CORPORATION. ALL RIGHTS RESERVED.