Data Center Engineer

TD Ameritrade is looking for a Data Center Engineer to work in our Kansas City, MO location. This is a permanent opportunity with an industry leader in the on-line financial services industry.

 

The Data Center Engineer serves as a technical resource to support the TD Ameritrade Holding Corporation, its subsidiaries, correspondent and partner firms, and any other organization as directed. The position is located in the Kansas City Data Center and will help ensure overall availability and reliability to meet or exceed defined service levels.

 

RESPONSIBILITIES: 

1.  Assist in the physical planning, scheduling and installation of new computer hardware,

network equipment, and environmental resources.

?  Create documentation to be used in planning installation/upgrades of systems.

?  Communicate with vendors and other groups to determine needs.

?  Ensures accurate placement of equipment on the raised floor.

?  Ensure power requirements are identified and are in place.

?  Pack and unpack equipment.

?  Interface with Server Engineers in loading required operating systems (i.e. Unix/Linux, Windows and other operating systems.

?  Interface with Network Engineers to ensure network is installed in a timely manner.

2.  Under the direction of problem and/or change management records, attach and/or disconnect

cables to and from computer and network equipment.

?  Document and get all work approved via Remedy.

?  Ensure cable requirements are met for installation of new or relocated equipment.

?  Ensure cables are installed in a neat and orderly fashion.

?  Ensure cables are installed in a timely manner within the change window.

?  Connect/disconnect computer hardware, including labeling, laying and securing cables.

3.  Update and maintain floor plans and installation documentation.

?  Ensure floor plans are accurate as documented in a mechanized floor placement tool.

?  Produce/update physical layouts for all new or relocated hardware.

?  Interface with vendors and other functional group to ensure that all required preventive maintenance and repair is scheduled and performed.

?  Track and forecast floorspace, power and air conditioning accurately.

4.  Write local procedures, instructions and test plans for all day to day functions in the data 

center.

?  Procedures include step by step instructions for installations, preventive maintenance, daily checklist of systems and troubleshooting.

?  Procedures will conform to and support all standard Methods and Procedures as documented by ATG.

?  Produce performance reports relating to Data Center functions.

5.  Maintain technical proficiency in all phases of computer operations, data communications,

  operating systems and applications.

?  Attend training classes when needed or assigned

?  Identify weak areas that you need trained in.

?  Coach and share knowledge with peers and counter parts.

?  Accept OJT (on the job training) as an adequate means of training.

?  Keep problem solving skills current.

6.  Troubleshoot and repair computer and network hardware as required in the Kansas City Data Center.

?  Troubleshooting includes by is not limited to isolate problems, recommend proper solutions and implement solutions.

?  Will require you to work closely with other technical groups located locally and remotely.

?  Will update problem tickets in a timely manner. (creating, researching, referring, closing).

?  Take necessary action to fix problems. Could involve power cycling machines, tracing, pulling and replacing cables, both above and below the raised floor. Swapping out or replace all or parts of equipment.

 

AS A MEMBER OF THE KANSAS CITY DATA CENTER TEAM

YOU MAY BE ASSIGNED TO DO ANY JOB FUNCION.

 

QUALIFICATIONS:

Must have knowledge and experience with UNIX and Network equipment and the functions they perform.

?  Must have 1 to 2 years experience with UNIX and Network equipment.

?  Must have good oral and written communication skills.

?  Ability to work on a team as well as independently.

?  Knowledge of data center automation.

?  Must have earned a technical degree in the computer field or have equivalent work experience.

?  Working knowledge of UNIX operating commands a plus.

 

PHYSICAL REQUIREMENTS:

Must be willing to work in an environment which tends to be strenuous and or hazardous in nature.

?  Lifting up to 50 lbs.

?  Working under raised floor as deep as 24 inches.

?  Climbing ladders.

?  Bending, stretching, lifting, crawling and reaching are normal day to day functions.

?  Excellent color perception is required in order to perform certain critical functions.

 

SPECIFICS OF THE JOB:

?  Hours vary but must be willing and able to work any shift (day, evening, night) also must be able to work weekends, holidays and overtime.

?  May be required to travel for varying lengths of time.

?  Will be required to attend technical training classes.

?  Must maintain a satisfactory level of performance.

?  Must maintain a satisfactory level of attendance.

 

Qualified candidates please email resume in Word Document to Deanna.Hanes@TDAmeritrade.com for immediate consideration. Please include Job Code DH-DCE in the subject line of the email.