Desktop Support Engineer

Job Description:
Navigant Consulting, Inc. (NYSE: NCI) is an international consulting firm combining deep industry expertise and integrated solutions to assist companies and their legal counsel in enhancing stakeholder value, improving operations, and addressing the challenges of uncertainty, risk and significant business model change. Professional services include dispute, investigation, operational and business advisory, risk management and regulatory advisory, and transaction advisory solutions. The Company focuses on industries undergoing substantial regulatory or structural change, including financial services, insurance, healthcare and energy.

The Company has more than 1,700 professional consultants and more than 2,500 total employees, with headquarters in Chicago and a geographic presence in 41 cities - including recent international expansions in London, Canada, China, and the Czech Republic. Navigant Consulting has recently been recognized by Forbes as one of the ?200 Best Small Companies? (2005) and by Fortune as one of the ?100 Fastest Growing Companies? (2005).

The environment is Windows 2000/XP, MS Office, ADS, and Lotus Notes.

Responsibilities:
- Providing end-user support for applications, hardware, and network
- Backups & Restores
1. Monitor tape backup functions (swap tape, log backups)
2. Follow IT Tape backup guidelines and send tapes off-site weekly
3. Restore required data as requested.
- Perform basic maintenance of servers (patching, basic functions like adding drive)
- User Account Management: Create/manage network accounts for staff in assigned offices
- Setup new equipment for the office (printers, computers, etc.)
- Other Duties As assigned

Experience Required:
- Two year of hands-on 2000/NT experience is required
- At least two year of administering, monitoring and maintaining various servers is required.
- Strong working knowledge of Windows 2000/XP and ADS in a LAN environment.
- Experience with building user workstations
- Experience resolving user printing problems
- Good working knowledge of Microsoft Office and Lotus Notes.
- Demonstrated skills in working with remote users.
- Experience with Internet browsers (Netscape or Explorer) and TCP/IP addresses.
- Must be a strong communicator and have experience working with end users in a team environment.

Education/Certification:
- Associates degree preferred
- MCSE, CNE or CNA a plus

The company offers competitive compensation packages including an incentive compensation plan, comprehensive medical/dental/life insurance, 401(k) and employee stock purchase plans.

EOE M/F/D/V

Click here to apply via the Navigant Consulting Career Opportunity Portal



Searchable Keywords: Desktop Support Engineer / gj-mo

Expected Travel Time: None