Desktop Support Team Lead

Our client is currently looking for a Desktop Support Team Lead -

 

Desktop support experience in a trading organization (in the last 3 years)

? Experience in leading a technically focused desktop services team, driven by SLAs

? Experience of supporting a wide-range of Desktop support in a Wintel environment including:

? Windows XP Professional, Remedy, Windows Networking

? A range of computing platforms, (desktops, laptops, tablets, PDAs and mobile phones)

? ITIL Foundation qualified

? Experience in reviewing and approving 3rd Party contracts for software and hardware maintenance.

? Microsoft Certification (likely to have gained an MS certification during time doing direct support, not necessarily MCSE)

? Excellent motivational and leadership skills

? Ability to mentor, motivate and create productive teams

? Strong communication skills, i.e. very customer-focused, articulate and methodical

 

Preferred

Technical experience of

? State of the art Trader Voice technology - ITS.Netrix plus Cisco IP Telephony

? Comparable 1st Line trader application support skills

? Awareness of Six Sigma

? Experience of delivering projects

 

Please respond for immediate consideration!About Hudson IT & Telecommunications

Hudson IT&T serves as a trusted resource for clients seeking high-quality technology professionals and IT solutions. We seek consultants and direct candidates with diverse skills - from web design to systems implementation, from R&D to network planning, from program management to performance integration.



We attract the best and the brightest talent in the industry, matching your skills and personality to our clients' specific requirements. Our consultant care and benefits program includes 401(k), stock purchase, medical benefits and more. We also offer a referral bonus of $500 for each referral placed on assignment for at least three months. More information is at