Google: IT Field Technician - Pittsburgh

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IT Field Technician - Pittsburgh



This position is based in Pittsburgh, PA.



As Google grows, the number of Google locations are growing too. We are looking for an IT Field Technician responsible for supporting the needs of Google?s Pittsburgh, PA. business office and coordinating technical resources at various locations. We are looking for an individual that is highly technical and can not only directly support all the IT needs of a remote office but also mentor future IT employees.


Position Overview:
Provide direct support for Linux and Microsoft desktops/laptops and user access to
corporate network and applications both on the network as well as through remote VPN access.
Provide direct support for services such as office phones, video conferencing, and remote access.
Provide direct support for Google?s corporate resources and applications.
Provide direct support for Google?s office relocations and expansions.
General Requirements:
Experience working in a global IT organization.
The ability to adjust quickly to changing priorities and make quick decisions with limited information.
Experience supporting remote users.
Strong organizational, communication, leadership, and customer service skills.
Strong project planning and management skills.
Technical Skills:
Expertise in deploying and supporting phone systems, video conferencing and various wireless devices.
Understanding of LAN/WAN environments.
Experience with applications in a Linux and Microsoft networked environment.
Excellent knowledge of PC hardware and problem-solving skills.
Apple Macintosh experience a plus.
2 plus years of Linux/UNIX desktop support experience required.
BS Degree or equivalent experience.



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About Google:
Google's innovative search technologies connect millions of people around the world with information every day. Founded in 1998 by Stanford Ph.D. students Larry Page and Sergey Brin, Google today is a top web property in all major global markets. Google's targeted advertising program, which is the largest and fastest growing in the industry, provides businesses of all sizes with measurable results, while enhancing the overall web experience for users. Google is headquartered in Silicon Valley with offices throughout North America, Europe, and Asia. For more information, visit www.google.com.


For immediate consideration, please apply HERE.