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Help Desk Lead
| Details |
Country: USA
Location: VA Fort Belvoir
Total applied: 8
Relevant Work Experience: 5+ to 7 Years
Career Level: Experienced (Non-Manager)
Education Level: Bachelor's Degree
Job Type: Employee
Job Status: Full Time
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Help Desk Lead
Help Desk Lead
Fort Belvoir, VA
2006.30.5.22.06.45
Job Description: The responsibilities of the Help Desk Lead include:
TOP SECRET CLEARANCE REQUIRED.
- Account creation, reset password
- Troubleshoot hardware, software, operating system
- Install software (MS products and other COTS and GOTS)
- Test procedures and process
- Backup operations
- Anti-virus definition update
- Re-image hard disk
- Image creation of OS and other software
- Inventory PCs and other devices for LCM
- Other duties as assigned
- MCP, MCDST
a. Help desk support
b. Windows 2000, XP, 2003, and NT experience
c. Hardware: PCs, Laptops, printers, A/V systems
d. Troubleshooting: TCP/IP, COTS (MS Office 2K, XP, 2K3), GOTS (Air Force)
Optional Skills:
Specifications/Qualifications:
- BS or Associates degree
- Minimum of 5 years experience in a professional environment
- Must be US citizen
Selected candidates must have TOP SECRET clearance at time of job start.
All candidates selected will be subject to a background security investigation and must meet all eligibility requirements for access to classified information.
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