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Helpdesk Level I/Customer Service Professionals
| Details |
Country: USA
Location: PA Allentown
Total applied: 40
Relevant Work Experience: 1+ to 2 Years
Career Level: Experienced (Non-Manager)
Job Type: Employee
Job Status: Full Time
Job Shift: First Shift (Day)
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Helpdesk Level I/Customer Service Professionals
CAI is looking for Helpdesk/Customer Service professionals!
Looking for people who can smile over the phone!!!
CAI has several openings for Helpdesk Level I Professionals and Customer Service Representatives. A Help Desk Analyst Level I is responsible for providing phone-based help desk support to CAI customers applying technical knowledge, customer service and trouble shooting skills to resolve internal and external problems. This includes responding to phone calls, emails, and voicemail requests for assistance in resolving hardware, software, procurement, and application problems. Responsible for demonstrating a professional approach to the business and for supporting the customer in a manner that will ensure a high level of customer satisfaction.
A fast paced work environment dealing with multiple internal and external customers. Excellent customer service background is needed. Our helpdesk group handles approximately 3,000 to 4,000 calls per month. Candidates must have an excellent work ethic. Minimal shift work is required.
Interested candidates should send their resumes to Kathy_Baker@compaid.com
For more information on CAI, please visit our web site at www.compaid.com
EOE
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