IS Vendor Management - Procurement Manager

PURPOSE:   To provide overall leadership and centralized control in managing vendor relationships and purchasing for Sage?s North America IS Organization.  To realize direct and indirect expense reduction via the IS Vendor Management program through the development and implementation of vendor management processes, policies, and procedures.  To evaluate the performance of each vendor used by the IS Organization through the development of key vendor performance indicators, reporting on vendor performance and costs, and recommending tactics for improvement in vendor utilization.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.  Other duties may be assigned.

 

?  Work with IS Operations, Purchasing and other stakeholders to determine current and future IS procurement needs and business procurement needs for IS products and services across Sage?s North American organizations.  Supply detailed information required to support the annual budgeting process for both IS and customer departments to ensure that adequate funds exist to support anticipated spend.

?  Prepare annual IS procurement plan that summarizes how the vendor management organization will meet Sage?s North American IS procurement needs, including specific procurement initiatives, expected savings, and a timetable for completion.  Track achieved savings and communicate overall vendor management trends/results to management on an ongoing basis.

?  Work with IS Operations, Purchasing and other stakeholders to develop guidelines, policies, procedures and standards for IS procurement activities including but not limited to:

- Comprehensive communication strategy/approach to build organizational awareness on how to manage IS procurement costs most effectively.

- Vendor management practices, including vendor certification programs, partnership relationships, and developing a specific vendor management scorecard process that gauges supplier?s cost, quality, and service performance

- Utilization and maintenance of North American wide applications and data (e.g. vendor information database, quotation, requisition and purchase order management systems, contract management database, knowledge management, general ledger, accounts payable and budgeting systems)

- Service level agreements and other performance measurement mechanisms to gauge the overall efficiency and effectiveness of meeting the customer?s needs

- Compliance with state and federal regulations

?  Review and management of all IS master service agreements (MSA), contracts and statements of work (SOW) to ensure that the terms and conditions represent Sage standards and adequately protect Sage?s interest.

?  Management of annual maintenance and support renewal process for hardware and software contracts including both business applications and desktop applications.

?  With IS Operations, manage the license agreements for both business applications and desktop application and ensure that the North American organization is in compliance with vendor contract terms.

?  Management of all invoice and allocation processes associated with IS spending including telecommunications, maintenance and support, contract labor and consultants, hardware and software.  Verification and matching of invoices to contracts including working with users to ensure pricing received matches agreed upon contract terms.

?  Participate in acquisition activities to assess IS Vendor Management opportunities during the due diligence phase and to rapidly integrate the acquired company?s IS procurement strategies and processes into Sage while leveraging economies of scale and best practices

?  Participate in North America wide and worldwide committees and task forces to ensure that the IS Vendor Management organization?s input is integrated into major corporate decisions and initiatives (e.g., new IS development, acquisitions).

?  Management of the IS Vendor Management Department including: execute of annual budgeting activities, conduct performance reviews, facilitate training and career planning activities.

 



 

REQUIREMENTS:

?  A bachelor?s degree in business, operations management, information technology or related field.

?  7+ years of experience in general purchasing and vendor management activities

?  2+ years of experience in IS purchasing and vendor management activities

?  Demonstrated management experience (not necessarily within procurement function)

?  Strong management, quantitative analysis, organizational, negotiation and communication skills

?  Ability to be both detail / operationally oriented and comprehend broader tactical and strategic initiatives

?  Rigorous, structured, process centric approach to all work activities

?  Experience collaborating with others in IS management roles to deliver shared results.  Ability to achieve results without necessarily having a reporting relationship

?  Ability to communicate effectively with leadership in the business and with leadership in IS

?   ?Buck stops here? mentality in the delivery of all efforts and in the resolution of issues

?  Quick learner.  Ability and willingness to accept new and different ways of doing things and to accept coaching from manager and other leadership resources.  Listen first mentality.

?  Results oriented with excellent interpersonal skills

?  Team builder who can effectively manage and develop staff

?  A motivated self-starter with proven ability to work independently

?  Ability to read, interpret and analyze contracts, MSAs, SOWs.

?  Ability to read, interpret, and analyze invoices and financial statements.

?  Ability to calculate figures and amounts such as costs, benefits / savings, financial budgets, financial allocations, SLA metrics.

?  Experience with desktop support or providing purchasing and vendor management support for desktop hardware and software a plus

?  Experience managing a Microsoft enterprise software agreement a plus

?  CPM (Certified Purchasing Manager) a plus.

?  Masters in Business Administration or other graduate degree a plus

?  Ability to travel 15% of the time as needed.