IT Network Services Manager

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IT Network Services Manager

Industry: Software

Location: Austin, TX

 

Description: Oversees and coordinates the daily activities of the network services team. ? Management of the Information technology planning, project budgets and project execution for network operation functions. ? Manages voice, wireless, data and communication devices within the network infrastructure with time critical awareness. ? Design and implement worldwide infrastructure to improve reliably and performance, reduce cost, and anticipate company growth and acquisitions. Utilize Cisco infrastructure and design. ? Develop policies and procedures that govern network services and secure data services; insures proper implementation utilizing industry best practices, change management, and toolsets for managing and monitoring performance across multiple sites. ? Manages the development of disaster recovery documentation for the network infrastructure of the entire operation. Insures that proper change control is in force to insure that best practices are followed. Manages the formal disaster recovery and failover testing documentation. ? Develops and manages company-wide capacity planning, architectural design, and redundancy to insure a stable and technically sound network environment. ? Participate in the design of business continuity program. ? Provide senior level leadership to the Information Technology team, assist with mentoring and providing technical guidance to other staff members . ? Develops and recommends capital and expense budgets for Network Services team of the IT department including recommending purchases and budget expenditures. ? Design and develop service level agreements with key business leaders and mission critical system; provide method for managing and providing accountability. ? Manages all purchases related to Network Services Information Technology infrastructure and projects. ? Supports and proactively manages web hosted customer facing enviornments. ? Manages formal documentation for the Network Services team of Information Technology including all backup and recover, disaster recovery, business process and procedures, diagrams, and network related inventory. ? Works with outside consultants and vendors to gain industry knowledge and secure hardware and software necessary for projects. Vendor management. ? Perform additional duties as directed by VP of Information Technology. Hardware/Software ? Heavy Cisco environment, Extreme Networks, Radware Linproof/WDS, Juniper, Nortel, Sonicwall, HP, Solarwinds Orion, Steel Belted Radius, Solaris, Linux, MS Windows, Bind DNS, AD DNS

 

Requirements: ? 10+ years experience with comprehensive understanding of network architecture and infrastructure working in a high-availability network environment. ? Managerial experience in Information Technology. ? Industry certificaitons a plus - CCIE, CCNP, CCSP, CISSP, IT Project+, Solaris-Net ? Experience supporting a multi-site organization using Cisco technology ? Strong hands-on expertise in core technologies including Cisco security, switching, routing, wireless, IPsec VPNs, Packet level traffic analysis. ? Strength in core technologies to support all aspects of a multi-site environment for operating systems, core support systems, virus protection, remote access solutions and data center best practices. ? Direct management and supervisory experience in an Information Technology environment. ? Experience developing policies and procedures supporting network operations management. ? Experience developing and implementing change control program for network operations environment ? Experience supporting the development of a disaster recovery model. ? Excellent verbal and written communication skills. ? Broad understanding of LAN and WAN environment, routing protocols, OSPF, BGP. ? Comprehensive understanding of the various technology architectures including TCP/IP, DHCP, DNS, Radius, Active Directory, LAN, WAN, and IPSec VPN. ? Strong interpersonal, problem solving, troubleshooting and customer service abilities. ? Excellent organizational skills with the ability to handle multiple, high priority projects with a keen attention to detail. ? Professional demeanor; team player orientation. Ability to interface with internal and external parties. ? Ability to perform duties under minimal supervision while exercising discretion and independent judgment. ? Hands on, energetic and motivated self-starter. ? Ability to be on-call beyond normal business hours and on weekends. ? A high degree of confidentiality required.

 

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