LMS System Administrator

PerkinElmer, Inc. is a global technology leader driving growth and innovation in the Health Sciences and Industrial Sciences markets to improve the quality of life.

 

LMS Administrator

 

Key Responsibilities

 

System Management & Maintenance.   Responsible for the overall management and maintenance of the Learning Management System.  Develop processes and define scope of the user management function for all portal and user options, permissions and settings.  Address technical bugs and other system issues from identification through resolution.  Communicate with LMS software vendor (Learn.com) to articulate system requirements and contraints.  Responsible for managing system integrations and all new version releases.  Conduct user acceptance testing.  Serve as the key technical resource on system projects from inception to rollout.  

 

Enhancement & Feature Utilization / Development.  Master all administrator and user module functions within LMS.  Lead projects to drive feature utilization within modules / portals.  Develop business rules in system functionality for all new feature implementations.  Manage and track all feature request issues and communicate to LMS software vendor (Learn.com).  Develop customized reporting to assist administrators, users and management with business decisions.   

 

Support.  Provide direction regarding proper procedure and usage of the Learning Management System.  Support all back-end team members (global training administrators) in the functionality and management of Learning Portals.  Assist front-end users (Customers & Service Engineers) on the basic usage of Training Portals.  Proactively conduct training programs for back-end and front-end users.  Work with Content Development Manager in managing and maintaining WBT functionality and Portal.  Create monthly business reports, evaluate and monitor system effectiveness and activity.  

Requirements

 

Experience: Bachelors degree required with a minimum of 4-6 years in a progressive Learning Management System Administrator environment.  Strong process and project management experience required.  Excellent verbal and written communication skills a must.  Working knowledge of Microsoft office suite.  Experience with Learn.com or other Learning Management System is strongly desired.