Network Analyst (ITI)

UBS is a leading global financial services firm. Our Investment Bank is one of the world's top global investment banking and securities firms, providing a full spectrum of products to institutional and corporate clients, intermediaries, government and hedge funds worldwide. By combining your talent and our strengths, we can acheive great results.

The Network Analyst role is to provide technical support for routers, switches and associated network hardware, ensuring that strict network and systems technical performance specifications and customer expectations are met or exceeded. The job role also calls for the maintenance of overall network hardware and service levels by rigorous and effective testing and evaluation processes prior to rollout or deployment of new hardware into the Network.

1. Involved with the Level 3 and Network Engineering teams to ensure seamless, integration of new network components and systems.

2. Provide technical implementation and support functions including on-call services within Network Services group for regional LAN/WAN network-related matters.

3. Accountable for adhering to Change Management process for network related changes / incidents consistent with Global processes to meet service expectations.

4. Accountable for problem determination, troubleshooting and resolution of network and IP related problems through use of network diagnostic tools such as Network analyzers and probes to "debug" the network.

5. Participates in the improvement of support processses, subject matter expertise, and technical capabilities within the Network Service Delivery team.

6. Participate in the evaluation, implementation and support of complex network hardware topologies designed by Network Engineering staff as required, on a project-by-project basis.

Core competencies of the ideal candidate:

* Ability to demonstrate superior insight and skills adeptness on a specialized netwok technology sush as a. High Availibility Network Platforms (Cisco Catalyst Router, Switches) b. IP Routing / Switching c. Multicast d. Load Sharing e. HSRP f. VPN's g. IP Telephony h. All protocols related to LAN, MAN and WAN technologies.

* Ability to demonstrate extensive knowledge of multi-vendor network hardware and software telecommunications products. Demonstrate ability to proactively identify and resolve potential network issues.

* Demonstrate excellent organizational, interpersonal and project leadership. Excellent written and verbal communication skills coupled with a strong orientation towards customer service.

* Experience with the following technolgies a. Topologies: Switched Ethernet (10/100/1000 mbps), Frame Relay, ATM. b. Routers / Switches - Cisco Routers (7500, 7200, 3700, 2600 series), Cisco Switches (3500, 3700, 4500, 6509, MSFC, PFS). c. Cisco CE's, SAN's, VOIP etc. d. Protocols: (TCP/IP - ARP, FTP, TFTP, Traceroute, Ping) e. Wide Area Routing Protocols: ISDN, Frame Relay, Point to Point, RIPv1, RIPv2, OSPF, BGP-4, SNMP (V1/V2) and RMON (V1/V2) f. Nortel Contivity RAS / VPN infrastructures (TACACS, Radius, ACE Server) g. Security: knowledge of VPN-1 and FW-1 (checkpoint, Netscreen platforms) including troubleshooting h. Network Security (Policies, Proxies, Authentication, etc) i. Security encryption (VPN tunneling) j. Analysis tools: Network Analyzers (DSS RMON Pro; Portable sniffer), Netcom Systems, Cisco Works. k. Monitoring Tools: Netcool, HPOV

* Knowledge of server hardware and operating system (Windows, Unix, Linux) troubleshooting and support.

* Proficent with the MS Office Profesional Family Suite including; Outlook, Word, Excel, Visio and Power Point.

* Prepared to work off-hour work schedules, and long hours including weekends if required.

* The individual will be highly committed: reliability, responsiveness, assurance and empathy are essential to ensure a courteous and efficient service is provided with tact and patience.

* The candidate should have the ability to manage problem resolution under tense situations.

Attributes:

* Excellent Communication Skills

* Results Oriented

* Team Player

* Accountability

* Agile/Adaptable

Basic Qualifications

* Minimum 4-5 years experience supporting an extensive multi-vendor network (LAN/WAN/MAN) enviroment. Some knowledge of server OS and hardware support.

* CISCO Certification: CCNA, CCNP or equivalent working experience (min 4 years).

Preferred Qualifications
Bachelor degree preferred.

We can offer you an exciting, fast-paced working environment, a culture of mutual respect and teamwork and the opportunity to play a vital role in our growth.

If you are attracted to joining an organization where every individual's contribution counts and where your talent will impact on our future, please apply for this position. It starts with you.

UBS is an equal opportunity employer. We respect and seek to empower each individual and the diverse cultures, perspectives, skills and experiences within our workforce.