Operations Supervisor - Mid-Range Systems

Because leading businesses large and small trust Harvey Nash to deliver skilled, dedicated IT professionals, you can trust Harvey Nash to offer sought-after, worthwhile career opportunities. We are currently seeking to fill a Unix Operations Supervisor position for our client in Carlstadt, NJ.   We invite you to review the position requirements below and apply today if your skills match our need.







 Manage a team of Unix Recovery Specialists. Provide high-level Midrange Operations support, be a point of problem escalation, and a resource for the most complex technical issues.Perform management duties to include performance appraisals, coaching, counseling, interviewing and training.Interface and maintain strong relationships with Sales, Sales Support, and Product Support to ensure product integrity, delivery and implementation. Assign and manage special projects that parallel corporate objectives. Ensure timely, proper implementation according to departmental guidelines. Research, present and implement new products and service delivery solutions. Ensure appropriate ROI is achieved. Introduce process improvements, infrastructure efficiencies and actively participate in creation and enforcement of Best Practices. Ensure hardware availability through staff monitoring of hardware error messaging and coordinate all recovery with vendors Coordinate deployment of automation wherever possible to reduce manual handling Provide pre-sales and post-test support. Interact with potential clients during building tours and presentations. Assist in post-test customer discussions. Provide technical insight, support, and travel as needed. Document and report on Center Based Hardware Upgrades. Ensure change control mechanisms are adhered to. Practice effective problem management. Utilize software tools to record, escalate, resolve and track problems. Provide 24-hour availability; must wear pager and be able to respond to emergency calls during off hours and weekends, as business requires Minimum of travel 20% as business requires.

 

Qualifications:

 Min 3 years management experience in a data center operations environment is required. Advanced technical knowledge of HP, SUN & RS6000 platforms is required. Advanced technical knowledge of applications/database systems software (TIVOLI, LEGATO, ORACLE, VERITAS, ARCSERVE) is highly preferred. Advanced technical knowledge of communications systems software is highly preferred. Working knowledge of systems, storage, archival, and SAN software/hardware solutions infrastructure components, connectivity methods, and network communication tools. Previous experience in business continuity, outsourcing and/or co-location industries highly preferred. Exceptional verbal and written communication skills. Ability to present to executive management. Exceptional project management, problem solving and negotiating skills and strong organizational and time management skills Degree in Computer Science, Engineering or equivalent work experience required.

 

 

About Harvey Nash

? Global recruitment and talent solutions company

? Placing thousands of skilled business professionals every year

? Operations in the United States, Europe and Asia

? Headquartered in the UK and traded on the London Stock Exchange

? Over 25 office locations worldwide

? Dedicated to providing talented professionals with top career opportunities

 

 

Apply now if your skills and experience are a good match for the position and remember this: At Harvey Nash, the door to opportunity is always wide open.