Program Director,CA

Description:
The successful candidiate will have the ability to administer, manage and execute a number of [multi-faceted] relationships with Gartner's largest, most sophisticated clients. This individual will be required to [simultaneously] establish and maintain working relationships with various **internal** entities to create a comprehensive, well designed, sustainable set of key deliverables (including targeted research, scripted analyst sessions, involvement with appropriate events, etc.) This position also requires the ability to identify and guide non-EXP activities for the clients such as Consulting and Measurement engagements. Specific accountabilities include: * Delivery of all services to EP members and Multi-member accounts
* Maintaining a pre-defined target client renewal rate (2005's rate is 87%) * Work closely with the sales team, acting as a primary point of interface between EP and Sales for existing and prospective clients
* Planning and participating re: shared client facing activities with other EP associates in the region (i.e. events, client communities)
* Create / maintain client profile and service plan information including contact, key issues, challenges, value mapping, relationship and sales information on a near real-time basis
* Provide regular communication / support / education and participation with Sales AEs and AMs to drive the sales efforts in the regions.
Other accountibilities: * Facilitate member interactions locally and within communities of interest... (Presentation/discussion facilitation of EXP Research at Local Roundtables and other EXP/Gartner events.).
* Develop synergistic revenues by partnering with Sales and other Gartner LOBs.
* Maintain relationships with EP Alumni in region. * Active participation in the creation and delivery of EP Reseach/content to clients.
* Develop personal competencies and be recognized as SME in those areas. Deliver content to clients related to those competencies.

Qualifications:
* University graduate (Masters prefered) with a minimum of 10 years experience working as a CIO or a senior management role in an IT capacity. This experience should include both Department of Defense and commercial, to ensure delivery of advice and solutions that are based on best practices across industry..
* In-depth understanding of the IT industry and the role of the CIO (including Leadership, IT Operations Management, strategy and trends, use of metrics, etc.). Critical thinking and problem solving to assess client situation and provide actionable business/technical advice and access to appropriate Gartner services to support achievment of business results
* High tolerance / evolved ability to lead and manage ambiguos situations * Excellent relationship skills including experience working with C level executives
* Superior verbal, written, facilitation and presentation skills
* Collaboration and team leadership.
* Demonstrable sales and/or business development experience with senior "C-Level" executives
* Strong Time and Project management skills.
* Clearance preferred.
* Public Sector experienc required.

Salary/Benefits: Salary commensurate with experience


Job Location: San Jose, CA

Job Number: 4490BR

Company URL: http://www.gartner.com/careers

Company Profile:
Since 1979, Gartner has been helping clients make and manage the best decisions for their business. Today, we are the world's premier business technology advisor, providing unrivaled research content and objective insight to a connected world of more than 9,600 organizations around the globe. To stay a step ahead of the rest of the technology world, it's necessary for us to hire bright minds and facilitate creativity. Our associates are the most talented and forward-thinking people in the industry and our name has gained global respect - and we pride ourselves on it.

For more information about Gartner, including our industry-leading research capabilities, consulting and measurement services, world-renowned symposia and events and career opportunities please visit us at http://www.gartner.com